[TF]

Hi I have a Blackberry Curve # 8300. After I read an email, hit the back arrow, then return to my inbox, the email is gone!

Anybody else experiencing this? Suggestions?

Thanks

[JasonHDD]

go to Options>Status> what does File Free say??? how many bytes??

[jeffh]

Hi I have a Blackberry Curve # 8300. After I read an email, hit the back arrow, then return to my inbox, the email is gone!

Anybody else experiencing this? Suggestions?

Thanks

It's possible you have low free memory. What is your Options/Status/File Free: number?

[TF]

Thanks, my file free number is 20346270 bytes

[jeffh]

Thanks, my file free number is 20346270 bytes

That's plenty of memory. In Messages/Options/General Options, check that "Confirm Delete:" is set to "Yes."

In Messages/Options/Email Reconciliation, check these settings:
Delete On: Mailbox and Handheld
Wireless Reconcile: On
On Conflicts: Mailbox wins

[TF]

All settings are the same except:

Delete on: handheld only.

I want to retain the messages in my inbox on my desktop.

[jeffh]

All settings are the same except:

Delete on: handheld only.

I want to retain the messages in my inbox on my desktop.

I don't use BIS, so I can't reproduce your setup, but that seems logically the correct setting for what you want accomplish. Someone who knows more about BIS than I do will have to solve this...sorry I can't be more help.

[kklein90]

Did anyone ever find a resolution for this? My wife's curve is doing this exact thing (deleting emails from the hand held immediately after reading them).
thanks

[denijo72]

My phone is doing this as well, its deleting, emails,texts and phone log.when I bb mess I can't see the replys, I have to end current conversation; then the reply is in a new window, so annoying... Any advise???

Posted from my CrackBerry at wapforums.crackberry.com

[Iceman]

Sounds like it could be a memory problem. What is your file free memory at? Go to options>status and post that file free number here...

[denijo72]

21028805 Bytes

Posted from my CrackBerry at wapforums.crackberry.com

[spapkin]

What email service are you using? gmail? yahoo? hotmail?

It might be a setting within the web based system. Did you set it up as an IMAP or POP?