I've had an ATT 8310 for a few months now, I have unlimited messaging (covering SMS & MMS). I am able to send MMS to multiple carriers, but I am unable to receive any. I went to an ATT store yesterday and the employee couldn't find anything wrong so he wrote me out a claim check for a new phone, as I'm still under warrenty.
I don't want to trash my trusty little berry if there's something fixable he didn't know about. Any ideas? Should I just get the new phone?
I've had an ATT 8310 for a few months now, I have unlimited messaging (covering SMS & MMS). I am able to send MMS to multiple carriers, but I am unable to receive any. I went to an ATT store yesterday and the employee couldn't find anything wrong so he wrote me out a claim check for a new phone, as I'm still under warrenty.
I don't want to trash my trusty little berry if there's something fixable he didn't know about. Any ideas? Should I just get the new phone?
Feel free to let me know how they fix this because I'm having the same problem w/my 8820 and I'm not press to about it cuz I have another device w/a camera. I just figure maybe I was receiving to many nasty shots, lmbo.
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Well I'd say its no biggie. If the tech at the store couldn't figure it out and the remedy is cashing in on the claim check they provided you to get a replacement phone , then do it. Like you said the device is still under warranty if you are having problems that att tech can't solve I see no reason to not accept the exchange.
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