1. laurenvanwag's Avatar
    So my phone was in my pocket unlocked and I pulled it out and something came up on the screen asking if I wanted to delete something or other and I meant to click cancel but clicked delete. the next thing I know ALL of my icons are gone.
    I have been accessing my phone book, internet, text, and etc. by pressing the call button and going to switch app. but I can;t access all of my media and etc. I would really like to have all of my icons back.
    I have tried doing the battery pull and I tried to perform a clean reload, but neither worked. When i did the last it said all of my software was up to date and would not let me restore it.
    Any advice would be much appreciated!
    10-06-09 12:59 PM
  2. redhdgirl417's Avatar
    Did you try resending your books?
    10-06-09 01:18 PM
  3. laurenvanwag's Avatar
    No I'm new to the Blackberry. How do i do that?
    10-06-09 01:20 PM
  4. warriorforgod's Avatar
    You can resend the service books from here.
    10-06-09 01:25 PM
  5. laurenvanwag's Avatar
    Okay I sent the service books and all I got was something for gmail.
    10-06-09 01:29 PM
  6. warriorforgod's Avatar
    The only other thing I can think of at this point is to backup your data, and third party apps, and wipe the phone before doing a reload.
    10-06-09 01:31 PM
  7. laurenvanwag's Avatar
    I know how to back it up. How do i perform a reload?
    10-06-09 01:34 PM
  8. warriorforgod's Avatar
    Use BBSAK to perform a wipe, and then use apploader to load the OS.
    10-06-09 01:41 PM
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