[bigny56]

Hello All,

I just recently got a replacement Curve since the old one I had the trackball broke. I did a complete restore using the desktop software, but notice that I'm not getting the option to "view Images" on email. Anyone have any suggestions?

Blackberry Curve 8320
OS=4.5.0.81

[Motorcycle Mama]

Messages > Menu > Options > Email Settings.

Then for EACH email address, change the setting for "Enable HTML Email" to "Yes".

Save your changes.

[bigny56]

Thank You for responding. They are already checked off for "enable HTML Email". That was actually the first thing that I tried. Any other suggestions?

[Motorcycle Mama]

Re-register the Host Routing Table.

Re-send the Service Books. (You may have to send them more than once.)

Note: Are you sure that there are linked images in the messages to which are you referring?

[bigny56]

Yes. When I open an email, there is just links in the email and when i click the menu button there is no "view images" option like there use to be.

Okay. I re-registered the host routing table. Could you tell me how to re-send the service books?

[wnm]

Manage Internet Email > Service Books > Send Service Books.

[bigny56]

Thank You. Re-sent my service books and pull the battery. Unfortunately, I'm still not getting the option to "view images" in email.

[bigny56]

Re-sent my books a second time and now its working properly! Thank You all for your help !!

[dalejr88nascar]

this is going to sound so stupid, but seriously try deleting one of your emails (if you have multiple accounts you just have to do one), and then re-add that email onto your phone.. you'll be able to get html emails.. i just had this issue..