1. mlbuxbaum's Avatar
    Hey guys and gals,
    I need to do a "hard reset" on my 8310. I received a new one and have to send the old one back. I want it to be EXACTLY how it was when first got it with nothing else on it. Is that possible ? I'm paranoid, i guess.
    10-27-09 12:39 PM
  2. Michael Hepples's Avatar
    Options>Security>BB Key>Wipe Handheld. Will clear all personal data and 3rd party apps, restoring the divec to factory settings.
    10-27-09 12:43 PM
  3. plunkingtom's Avatar
    Not sure if you need the old phone info but check your bis site to change devices to keep the email set right.
    10-27-09 01:21 PM
  4. mlbuxbaum's Avatar
    Options>Security>BB Key>Wipe Handheld. Will clear all personal data and 3rd party apps, restoring the divec to factory settings.
    under "options-security" there is no BB Key option
    10-27-09 01:28 PM
  5. mlbuxbaum's Avatar
    options-security-general-click BB button-wipe handheld
    10-27-09 01:40 PM
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