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How do I wipe out everything on my berry I am sending back? How do I wipe out everything on my berry I am sending back?
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Old 06-04-2009, 04:15 AM
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Default How do I wipe out everything on my berry I am sending back?
Ok well since I got my new curve, I have to send back the broken one to the insurance. But first I want to delete EVERYTHING off of it before it goes back to them. So how do I do this?
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Old 06-04-2009, 04:34 AM
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Options/Security Options/General Settings press menu and select Wipe Handheld.

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Old 06-04-2009, 04:51 AM
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Quote:
Originally Posted by blackngray70 View Post
Options/Security Options/General Settings press menu and select Wipe Handheld.

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Ok cool, thank you that was easy
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Old 06-04-2009, 05:18 PM
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You're welcome

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Old 06-04-2009, 06:00 PM
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I've done both this and used the jl cmder program. And both ways still leave my info on here is there a way to really wipe it clean??

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Old 06-04-2009, 06:03 PM
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JL Commander should leave you with absolutely nothing on your BB, not even an operating system (error 507).

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Old 06-04-2009, 11:22 PM
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It does but when I reinstall the os it still has my email address on it so obviously it doesn't completely erase it

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Old 06-04-2009, 11:28 PM
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You need to make sure the application loader doesn't have the checkbox to backup and restore checked off.

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Old 06-04-2009, 11:31 PM
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O I c so I screwed up never mind sorry lol thanks for the info

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Old 06-05-2009, 01:25 AM
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So will doing the wipe on the handheld only with out using the JL Commander be sufficient? Or will I still need to do some more deleting?
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Old 06-05-2009, 01:51 AM
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It should be sufficient.

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Old 06-05-2009, 02:34 AM
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What is the Jl thing? Is there a way to wipe the phone through your computer and not through the phone? I cant access anything on my phone right now and have an error message that wont go away!
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Old 06-05-2009, 02:42 AM
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What is the error message?

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Old 06-05-2009, 02:49 AM
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http://forums.crackberry.com/f3/how-...l_cmder-53502/

JL Commander will wipe everything off your BB, even the operating system (OS). The OS will need to be reloaded to the BB following a wipe with JL Commander.

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Old 06-05-2009, 02:50 AM
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About an IT policy thing but I shouldnt have one.. I dont think..

ETA: I luckily saved a back up will it restore? I was about to upgrade my OS and deleted my old one. I have the new OS with the data from the old OS.. will that matter?
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