This is my first blackberry and love it! Although, I downloaded a software-trial version of email viewer-and now every time I open up an email a window appears "The application has attempted to open a connection to a location inside and outside the firewall which is not allowed by your IT policy." There is the option to click OK but the window appears at least 5 times and I would have to click OK each and every time before it stops reappearing. I don't have BES. My content protection is enabled but I don't know if that has something to do with it.