host routing table is empty

[mattbowen]

Hello all.

My daughter just bought a BB 8330 and as I was looking at it I found that the host routing table is empty and she she can"t send or receive mms messages her sms is working fine as far as I know, She also said that she can't access the web either. is there something I can do to fix this?

Thank you in advance

Matt

[SwitchBeach]

What carrier?
Does she have an active BlackBerry Data Plan for the device?

[mattbowen]

SwitchBeach; thanks for the reply

We both have Page Pulse Cellular and both have Blackberries, My phone doesn't have mms option I have an 8830.

[SwitchBeach]

Well, the 8830 cannot do MMS because it does not have a camera, I believe.

And PagePlus is a problem because you will not have the proper Service Books to support MMS. MMS and "the internet" both require 1) a BlackBerry Data Plan and 2) the proper Service Books on BlackBerry devices.