1. CandyGirl's Avatar
    Hi everyone
    First let me apologise if these questions have been asked before, have been browsing these forums for hours and can't find the help I need.

    I've upgraded to 4.5 on my curve this afternoon, and now can't get JiveTalk to work. It keeps coming up with some error message about some Java NullException or something.

    How do I fix this, and if I can't, how do I downgrade to 4.2? I found a thread telling me how to do it, by deleting the 4.5 from my pc and then when I plug it in, it should ask me to downgrade but it don't.

    Please please please help me as it's driving me mad!!!!!!
    07-05-08 03:03 PM
  2. Hazysky's Avatar
    Have you tried uninstalling, reinstalling & reregistering Jivetalk?

    To do a downgrade you need the 4.2 OS on your PC.
    07-05-08 03:12 PM
  3. benzworm's Avatar
    i guess i should also recommend the every popular "battery pull"
    07-05-08 03:19 PM
  4. CandyGirl's Avatar
    Yes, a couple of times now. Still the same

    Have any idea where to find the 4.2 os as haven't got it on pc.......
    07-05-08 03:20 PM
  5. benzworm's Avatar
    google it

    or get it from your service providers web site
    07-05-08 03:21 PM
  6. CandyGirl's Avatar
    Done the battery pull too, still the same
    07-05-08 03:22 PM
  7. CandyGirl's Avatar
    is annoying, as the 4.5 is really good......
    07-05-08 03:22 PM
  8. oakie's Avatar
    Have you tried uninstalling, reinstalling & reregistering Jivetalk?

    To do a downgrade you need the 4.2 OS on your PC.
    yup.

    keep in mind that you should always do a clean install with a large upgrade like going from 4.2 to 4.x, but a "like system" install like a minor update 4.2.x.xxx to 4.2.x.xxx is fine to update as-is.

    this is because so much has changed, previous applications may not run properly and can cause issues until those have been tested, proved, or otherwise updated to work with the new OS.

    in your case, it sounds like an installation conflict that can be easily resolved by removing and reinstalling as Hazysky suggests. i can also confirm that Jivetalk works just fine with 4.5.x.xx handheld operating systems.
    07-05-08 03:23 PM
  9. Hazysky's Avatar
    https://www.blackberry.com/Downloads...05D7C424EBAE5F

    Here you go. Make sure you download the one for THE 8310.

    Good luck & welcome to CB!
    07-05-08 03:24 PM
  10. dustinkoenig's Avatar
    it depends which company you are with. you will want to have that specific version of the software. or you can download the generic software from blackberry.com and it will work
    07-05-08 03:35 PM
  11. amazinglygraceless's Avatar
    Let's just take a small step back...

    OK you have uninstalled the OS 4.5, Opened DM,
    and connected you BB. And it did not prompt you to downgrade?
    Before doing any of the above suggestions (good but might not be
    necessary at this point) click on Application Loader, that may trigger
    the downgrade. If it does continue through to finish
    07-05-08 03:41 PM
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