10-23-09 07:38 PM
tools
  1. mariyaz921's Avatar
    mariyaz921
    My 8310 was in the process of an update, but it disconnected midway... the hourglass was constantly on and the phone does not start. I connected it back to the laptop and bb desktop manager is updating the device but the progress line isnt moving and the bb screen is still showing the rotating hourglass. what should i do?
    10-23-09 05:33 PM
  2. Jared DiPane's Avatar
    Jared DiPane
    Ok, so lets try to revive this baby for you!

    1)Download BBSAk and install it onto your PC
    2)Use the WIPE OS Feature
    3)USe the Load OS Feature and DO NOT UNPLUG until finished loading
    4)Use Desktop Manager to reload your backup if you made one before the initial install
    10-23-09 05:39 PM
  3. mariyaz921's Avatar
    mariyaz921
    problem solved
    10-23-09 06:04 PM
  4. Jared DiPane's Avatar
    Jared DiPane
    Which way were you able to get it to worK?
    10-23-09 06:06 PM
  5. plunkingtom's Avatar
    plunkingtom
    It just takes a while... am I right.
    10-23-09 07:38 PM
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