I've been setting up my wife's 8310, and I've been having a problem with gmail pushed to her device. She continues to get the same messages delivered to her device multiple times, even though they've been delivered before.
All of the duplicates come in at the same time, it seems whenever a new message is sent to her gmail inbox.
I have tried many things; almost everything I know, and I still can't get it to behave properly. I've probably set up 20-30 BBs with gmail, and haven't had a problem with any of them. On the BB side:
Re-register via HRT
Battery pull
Wipe handheld
Delete/resend service books
Upgrade OS
On the gmail side:
Turn off POP
Turn on POP in each of the possible settings
Turn on IMAP
Turn off IMAP
In BIS:
Delete BIS account
Restore BIS account
Add gmail
Delete/re-add gmail
Delete @att.blackberry.com account
I'm about at the end of my options and knowledge, so I turn to the collective wisdom of this group. Anyone have any ideas? I am stumped; I've never seen or even heard of this problem before.
Been there, done that except for #3. I don't want them archived out of the Gmail inbox.
Believe me, my config on my personal one is identical to my wife's, and I have no problems. It just seems there is some glitch in the system somewhere.
Check above; the personal filter is setup correctly in order to block gmail's "conversation-style" inbox from plugging things up.
Originally Posted by azunprinzess
The problem is because gmail keeps your sent items in the inbox with the way that it displays a conversation. What you have to do is apply a filter. Not from the gmail side but from blackberry side. Log onto your cell provider's website. Edit blackberry email. Edit/add filters. Put your wife's email address in and put "do not forward to device."
I have tmobile and see that you don't, so if you can't find it on the carrier website, do it from your phone under the edit email accounts icon.
Is anyone else having problems with Gmail in general today and/or yesterday? There's a thread in BBForums regarding people having delayed gmail delivered or just not getting notified in a timely manner when their mail does show up. I have noticed a few delays on my phone; it doesn't seem to be consistent, but it's happened more than once.
Who knows, maybe Google is doing some updating that's throwing things for a loop and I just happen to be setting up an account in the middle of it all.
-E
PS. Strange: is IMAP gone from y'all's "settings" tab in Gmail? I just checked, and the POP options are there, but IMAP has disappeared.
Is anyone else having problems with Gmail in general today and/or yesterday? There's a thread in BBForums regarding people having delayed gmail delivered or just not getting notified in a timely manner when their mail does show up. I have noticed a few delays on my phone; it doesn't seem to be consistent, but it's happened more than once.
Who knows, maybe Google is doing some updating that's throwing things for a loop and I just happen to be setting up an account in the middle of it all.
-E
PS. Strange: is IMAP gone from y'all's "settings" tab in Gmail? I just checked, and the POP options are there, but IMAP has disappeared.
don't know if my problem is the same. I am a NEWBIE. I am getting messages twice. Once on my message icon and a couple minutes later on my gmail icon. I probably don't have it set up right, but this just started happening today.
My GMail on my BB 8330 has just started doing this been over a year on this phone and its just changed in the last 2 weeks. Where are the directions in how to change the BIS.
Thanks