Get E-Mail on BB, Reply on computer, then get same email on BB
- When I get an E-mail on blackberry, I sometimes don't respond and wait till I get to my computer. When I touch/do anything with the same exact email on my entourage E-mail program on my computer; for example--I'll mark it as a to do Item, or reply to it, etc... The exact email comes up as a "new e-mail" on my blackberry. So I'll have
ON BLACKBERRY
EMAIL 1: 8.08p [email protected]... blah blah blah
>>>action on MY COMPUTER, for example MARK AS a TO DO ITEM, or REPLY>
then on BLACKBERRY 5 MINUTES LATER
EMAIL 2: 8.32p [email protected]... blah blah blah (EXACT SAME EMAIL AS EMAIL 1)
sorry if that got confusing05-29-09 09:18 PMLike 0 - When I get an E-mail on blackberry, I sometimes don't respond and wait till I get to my computer. When I touch/do anything with the same exact email on my entourage E-mail program on my computer; for example--I'll mark it as a to do Item, or reply to it, etc... The exact email comes up as a "new e-mail" on my blackberry. So I'll have
ON BLACKBERRY
EMAIL 1: 8.08p [email protected]... blah blah blah
>>>action on MY COMPUTER, for example MARK AS a TO DO ITEM, or REPLY>
then on BLACKBERRY 5 MINUTES LATER
EMAIL 2: 8.32p [email protected]... blah blah blah (EXACT SAME EMAIL AS EMAIL 1)
sorry if that got confusing05-30-09 04:41 PMLike 0 - With me I tried to set up email reconcilation but then after much research, found out my provider (Sprint) doesn't offer it for BIS users, only for BES.
So I too have to just delete or mark both PC and BB accordingly.
Posted from my CrackBerry at wapforums.crackberry.com05-31-09 09:03 PMLike 0 -
- You should not have problems with Gmail, you may have to delete and re add you account in the BIS setup screen.
As for OWA this is why its happing
Cause 8
The BlackBerry Internet Service downloads any email message with an email message UID that it did not find during the previous connection. If the email message UIDs are changed by the messaging server, duplicate email messages are received. This behavior also applies to any email message that has a blank UID.
Resolution
To resolve this issue, complete one of the following procedures.
Make sure that the message UIDs of email messages on the integrated account messaging server do not change or that email messages are not added back to the inbox of the associated account. Ask your administrator if the message UIDs are changing. In the case of an email message that has a blank UID, have your administrator remove the email message from the email server to prevent it from being delivered repeatedly.
Delete email messages from the BlackBerry smartphone using the Mailbox & Handheld setting (email messages will be deleted from the associated email account messaging server and will not be retrieved again by the BlackBerry Internet Service). For instructions, see KB11830.06-02-09 09:12 AMLike 0
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Get E-Mail on BB, Reply on computer, then get same email on BB
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