[spasmonaut]

I've been trying to tackle this issue with an ATT 8310 for months now, and having no luck. This unit was given to me by a co-worker as it was used quite hard by their teenage daughter and I replaced the keypad and trackball along with some of the other parts in an attempt to make it usable. Now it looks great, but I have one quirk that I can't tackle.

I've tried numerous software builds and wipes while attempting to address this trouble and working barebones, but to no avail. Some are worse than others with this issue. Often I can reproduce the trouble by placing a call and not long after the call has ended, the LCD goes black (backlight off) and LED goes red like it's rebooting, only that several seconds later it comes back to the point I last was on the device. I could have been in the middle of navigating a menu, this happens while browsing or just trolling through the menus, etc., and it returns to the point I was last. The only other condition, however, is that the radio is resetting by going "OFF" and then has to reconnect to the network and search for a carrier, etc.

In an attempt to decipher what's causing this, I used BBSAK to read the event log after I had just finished a call to 611 for about 5 seconds or so and hung up and locked the keyboard (first command you see below) and watch the rest unfold:

guid:0xF519C95FCF4EF56E time: Wed Nov 18 18:48:51 2009 severity:0 type:2 app:Device Lock Command data:Lapp
guid:0xBEF92E11214401C3 time: Wed Nov 18 18:48:52 2009 severity:0 type:2 app:UI data:GS+Q2 c258c496net.rim.device.apps.internal.security.Secu rityApp$SecurityStatusScreen
guid:0x97C9F5F641D25E5F time: Wed Nov 18 18:49:02 2009 severity:0 type:2 app:System data:Fast Reset
guid:0x458A7A036782E8 time: Wed Nov 18 18:49:02 2009 severity:0 type:2 app:net.rim.vad data:INIT
guid:0xF9BAA7E8396F6F65 time: Wed Nov 18 18:49:03 2009 severity:0 type:2 app:net.rim.bluetooth.avrcp data:CLUP
guid:0xC46CC9D0CD1686B time: Wed Nov 18 18:49:03 2009 severity:0 type:2 app:net.rim.bluetooth.a2dp data:CLUP
guid:0x96CD55561A022022 time: Wed Nov 18 18:49:03 2009 severity:0 type:2 app:net.rim.bluetooth.hf data:CLUP
guid:0x97C9F5F641D25E5F time: Wed Nov 18 18:49:03 2009 severity:0 type:2 app:System data:POWER_UP
guid:0x97C9F5F641D25E5F time: Wed Nov 18 18:49:04 2009 severity:0 type:2 app:System data:OnOffMgr: powerUp
guid:0xDDA0BC913B6AAEEC time: Wed Nov 18 18:49:04 2009 severity:0 type:2 app:PhoneApp data:Updating SIM line labels
guid:0xE68C69BA0F2EBA59 time: Wed Nov 18 18:49:04 2009 severity:0 type:2 app:CC data:FeatureReady
guid:0xE68C69BA0F2EBA59 time: Wed Nov 18 18:49:04 2009 severity:0 type:2 app:CC data:FeatureReady
guid:0xDDA0BC913B6AAEEC time: Wed Nov 18 18:49:04 2009 severity:0 type:2 app:PhoneApp data:SSMgr CFU = false
guid:0x1C26EBCD7B130582 time: Wed Nov 18 18:49:04 2009 severity:0 type:2 app:prov data:RRLd
guid:0xDDA0BC913B6AAEEC time: Wed Nov 18 18:49:04 2009 severity:0 type:2 app:PhoneApp data:SSMgr CFU = false
guid:0xDDA0BC913B6AAEEC time: Wed Nov 18 18:49:05 2009 severity:0 type:2 app:PhoneApp data:SIM line 1:
guid:0xE68C69BA0F2EBA59 time: Wed Nov 18 18:49:05 2009 severity:0 type:2 app:CC data:LinesUpdated
guid:0x37C8B9CBFFD80A9B time: Wed Nov 18 18:49:07 2009 severity:0 type:2 app:net.rim.hrtRT data:ESim 0x0
guid:0x37C8B9CBFFD80A9B time: Wed Nov 18 18:49:07 2009 severity:0 type:2 app:net.rim.hrtRT data:ENpc 0xFFFFFFFFFFFFFFFF
guid:0x37C8B9CBFFD80A9B time: Wed Nov 18 18:49:16 2009 severity:0 type:2 app:net.rim.hrtRT data:ENpc 0x31041030
guid:0x37C8B9CBFFD80A9B time: Wed Nov 18 18:49:16 2009 severity:0 type:2 app:net.rim.hrtRT data:EHr+
guid:0x37C8B9CBFFD80A9B time: Wed Nov 18 18:49:21 2009 severity:0 type:2 app:net.rim.hrtRT data:ETot
guid:0x3B91E1630F0745BC time: Wed Nov 18 18:49:21 2009 severity:0 type:2 app:net.rim.tunnel data:Open-blackberry.net
guid:0x3B91E1630F0745BC time: Wed Nov 18 18:49:21 2009 severity:0 type:2 app:net.rim.tunnel data:STnc-00000000
guid:0xDAA64EAD4E49C5D5 time: Wed Nov 18 18:49:21 2009 severity:0 type:2 app:net.rim.usb.pwd data:CbCn
guid:0x3B91E1630F0745BC time: Wed Nov 18 18:49:22 2009 severity:0 type:2 app:net.rim.tunnel data:Pdp2 1
guid:0x37C8B9CBFFD80A9B time: Wed Nov 18 18:49:22 2009 severity:0 type:2 app:net.rim.hrtRT data:EPRj 0x2100000001
guid:0x37C8B9CBFFD80A9B time: Wed Nov 18 18:49:22 2009 severity:3 type:2 app:net.rim.hrtRT data:PRjX
guid:0x37C8B9CBFFD80A9B time: Wed Nov 18 18:49:22 2009 severity:0 type:2 app:net.rim.hrtRT data:CClG 0x1
guid:0x3B91E1630F0745BC time: Wed Nov 18 18:49:22 2009 severity:0 type:2 app:net.rim.tunnel data:Clos-blackberry.net
guid:0xDAA64EAD4E49C5D5 time: Wed Nov 18 18:49:22 2009 severity:0 type:2 app:net.rim.usb.pwd data:CbCn
guid:0x458A7A036782E8 time: Wed Nov 18 18:49:23 2009 severity:0 type:2 app:net.rim.vad data:DONE
guid:0xF5891001BBA3412D time: Wed Nov 18 18:49:28 2009 severity:0 type:2 app:net.rim.lstp data:INcn
guid:0x174E2433BE5D3F55 time: Wed Nov 18 18:49:29 2009 severity:0 type:2 app:net.rim.stp data:NOrs

I'd still like to know what "app:System data:Fast Reset" is all about, and what triggers it and what it's doing and how to stop that or fix that trouble. I'm hoping someone has a suggestion or has experience with this.

Thanks in advance for the help!

[rachel0179]

I'm wondering if you have a media card, if so, have u tried taking it out and waiting..

Posted from my CrackBerry at wapforums.crackberry.com

[spasmonaut]

No change. Seems that, unfortunately, it doesn't appear to be a problem once I shut off the radio, which is useless obviously. Very frustrating...