- 07-14-2010, 09:16 AM #26
You have to get an activation password from your BES administrator. It's not something you can do yourself. Unless you got your phone from your employer, you generally want BIS, not BES. Did you buy your phone new from a store, or used? If you bought it used, it may have previously been used on a BES and still have an IT Policy installed on it. If you bought it new, and install Desktop Manager on your PC, you should have the choice of BES or BIS installation. Choose BIS.
- 07-14-2010, 10:50 AM #28
When you install Desktop Manager, you are given several choices. I don't remember the exact wording. You DON'T want to select the option that includes the word "Enterprise." If it's not clear which one to choose, post the choices you get and I can probably tell you which one you want.
- 07-14-2010, 11:17 AM #30
- 07-14-2010, 11:33 AM #32
- 07-19-2010, 06:36 PM #34
The IT department refers to the BlackBerry support people at your employer. If your BlackBerry wasn't provided by your employer, you need to set up a BIS email account, not an Enterprise account. Just run the email setup wizard on your device, or on your carrier's BIS site. If you bought your BlackBerry used and don't have any option other than Enterprise email, then you probably have a left-over IT policy that needs to be removed. We can probably help you with that if you need it.
Posted from my CrackBerry at wapforums.crackberry.com
- 08-02-2012, 03:36 PM #35
It's a new 9300 Blackberry and don't have another choice but Enterprise activation, and I need to setup a personal email like Gmail , Hotmail, Yahoo and so on..
plz help ^^
- CrackBerry Newbie
09-07-2012, 12:37 PM #36
- 2 Posts
- 02-21-2013, 11:32 AM #37
Can you please help me with how i go about doing this??
- 04-25-2013, 07:12 AM #40
It sounds like your device was previously used on an Enterprise Account. You likely need to remove the IT Policy. This thread will tell you how: Removing an IT Policy from a BlackBerry phone. You're probably better off getting BBSAK than CrackUtil. The developer no longer supports CrackUtil and it won't work with newer OS versions. You can find BBSAK by googling BlackBerry Swiss Army Knife.