Enterprise activation password

**jeffh** · 07-14-2010, 09:16 AM

You have to get an activation password from your BES administrator. It's not something you can do yourself. Unless you got your phone from your employer, you generally want BIS, not BES. Did you buy your phone new from a store, or used? If you bought it used, it may have previously been used on a BES and still have an IT Policy installed on it. If you bought it new, and install Desktop Manager on your PC, you should have the choice of BES or BIS installation. Choose BIS.

**dann10** · 07-14-2010, 10:39 AM

Okay.. thankyou..
i have installed the desktop manager, but where do i get to choose between bes or bis ?
and i brought it new..

**jeffh** · 07-14-2010, 10:50 AM

When you install Desktop Manager, you are given several choices. I don't remember the exact wording. You DON'T want to select the option that includes the word "Enterprise." If it's not clear which one to choose, post the choices you get and I can probably tell you which one you want.

**dann10** · 07-14-2010, 11:05 AM

Okay.. its come up with the 2 options.. 1.integrate with a personal email account,
& 2. integrate with a work account
i clicked on the personal email account..
do i still need to get the activation password ?

**jeffh** · 07-14-2010, 11:17 AM

Originally Posted by dann10

Okay.. its come up with the 2 options.. 1.integrate with a personal email account,
& 2. integrate with a work account
i clicked on the personal email account..
do i still need to get the activation password ?

Integrate with personal email account is the correct answer, and no, you won't need an activation password.

**dann10** · 07-14-2010, 11:19 AM

so i will be able to link my email account on my blackberry now ?

**jeffh** · 07-14-2010, 11:33 AM

Originally Posted by dann10

so i will be able to link my email account on my blackberry now ?

Yes. Just use the email setup wizard on your device, or on your carrier's BIS site. You don't need to use the Enterprise Activation function on your phone.

**edgo_31** · 07-19-2010, 06:07 PM

Originally Posted by mks1973shah

I want to configure my e mail account in my BB. when i try to E-mail set up in set up wizard, it ask has your BB enterprise server provide you Enterprise Activation Password? Now, i don't know how & from where i can get this password to set up E mail account.

Pl.help.

same problem situation... could somebody help me... how to contact the IT department? like what they said???

Posted from my CrackBerry at wapforums.crackberry.com

**jeffh** · 07-19-2010, 06:36 PM

The IT department refers to the BlackBerry support people at your employer. If your BlackBerry wasn't provided by your employer, you need to set up a BIS email account, not an Enterprise account. Just run the email setup wizard on your device, or on your carrier's BIS site. If you bought your BlackBerry used and don't have any option other than Enterprise email, then you probably have a left-over IT policy that needs to be removed. We can probably help you with that if you need it.

Posted from my CrackBerry at wapforums.crackberry.com

**faresoman** · 08-02-2012, 03:36 PM

Originally Posted by JeffH

The IT department refers to the BlackBerry support people at your employer. If your BlackBerry wasn't provided by your employer, you need to set up a BIS email account, not an Enterprise account. Just run the email setup wizard on your device, or on your carrier's BIS site. If you bought your BlackBerry used and don't have any option other than Enterprise email, then you probably have a left-over IT policy that needs to be removed. We can probably help you with that if you need it.

Posted from my CrackBerry at wapforums.crackberry.com

I read all the posts before, and I am kinda new to this, so I am facing the same problem, and I have a wireless connection and I have a BIS plan too..
It's a new 9300 Blackberry and don't have another choice but Enterprise activation, and I need to setup a personal email like Gmail , Hotmail, Yahoo and so on..

plz help ^^

**andie03** · 09-07-2012, 12:37 PM

Originally Posted by naviwilliams

If you have to ask, something tells me you don't need it.

So, with that being said, please explain EXACTLY what you're trying to do...

Sir, I used Blackberry Curve 9300 and I don't know what is my activation code my Father sent this phone from Dubai here in Philippines. My question is what is my email and activation for my enterprise activation?

**CloMo** · 02-21-2013, 11:32 AM

Originally Posted by jeffh

The IT department refers to the BlackBerry support people at your employer. If your BlackBerry wasn't provided by your employer, you need to set up a BIS email account, not an Enterprise account. Just run the email setup wizard on your device, or on your carrier's BIS site. If you bought your BlackBerry used and don't have any option other than Enterprise email, then you probably have a left-over IT policy that needs to be removed. We can probably help you with that if you need it.

Posted from my CrackBerry at wapforums.crackberry.com

I'm in the same boat as everyone else who's posted. i only have the option to set up an enterprize account in my email set up and want to set up a personal account. i however did buy my handset second hand and reckon like you said i need to remove a left over IT policy or something still on the phone.

Can you please help me with how i go about doing this??

Thanks!

**jeffh** · 02-22-2013, 08:05 PM

This post possibly answers your question: How to remove Enterprise Activation for email

**Mai Navarra** · 04-25-2013, 06:45 AM

Hi can you also help me? I need the enterprise activation password. I bought it used.

**jeffh** · 04-25-2013, 07:12 AM

It sounds like your device was previously used on an Enterprise Account. You likely need to remove the IT Policy. This thread will tell you how: Removing an IT Policy from a BlackBerry phone. You're probably better off getting BBSAK than CrackUtil. The developer no longer supports CrackUtil and it won't work with newer OS versions. You can find BBSAK by googling BlackBerry Swiss Army Knife.