[DCBeats]

I just got a Hosted Exchange account with eNom (it�s awesome!) n I have setup all BB services within the HEX control panel, however when I go to Options > Advanced Options > Enterprise activation within my BB, the following happens:

�Acquiring service connection��
�Activation request failed. A service connection is unavailable�

I�m within the EDGE zone n everything else works just fine, but can�t set up the email. I got the activation password and the email address I created is working fine, but can�t get it working on the BB. Can any one help? Thx.

[hightower]

Im having the same issues

[DCBeats]

Can anyone help with this pls? I've tried everything n this is where I get stuck...

[Flyin450R]

You need the data service turned on

[Garz]

It sounds like your on the wrong data plan. Your probably on a personal plan(BIS). You need to be on a business(BES) plan. Call your provider and make sure that you are on the correct plan.

[kasiwcd]

Thanks for the advice.
Rung the SP just to check what data plan i was on, they had not added it the tariff.