Hello there! I'm having such problems with my new phone . When I try to do an E-Mail setup (inside the Setup Wizard), the only options I'm given are "I want to use a work email account with a Blackberry Enterprise Server" or "I want to skip email setup".. there's no option of adding a personal e-mail account. Does anyone know why this is, or another way of setting up my e-mail with my BB?
Well, excuse me! Unless your BES has a I.T Policy to block BIS. Once you log into BIS, you should see 'add account'. Have you even created a blackberry.net email address yet?
If not, call AT&T, and have them create it for you, if you can't figure it out online...