1. Touchstone's Avatar
    Hi,
    My daughter has a Curve, and a 4 gig card in it. We reformatted her card today to clean it off and all went well. However, there is still about a dozen songs on her phone that we can not seem to remove. I *think* she put them on her phone memory, vs her memory card. We have tried deleting via the phone, but they won't delete or play.

    Any suggestions on accessing these files and how to remove them from her phone?

    Thanks in advance!
    take care
    val
    04-01-09 03:50 PM
  2. vndlewis's Avatar
    Have you tried a battery pull?

    Posted from my CrackBerry at wapforums.crackberry.com
    04-01-09 03:52 PM
  3. Tremortality's Avatar
    Do a battery pull the songs should disappear. Phone on, yank the battery and replace in 30 seconds.. If that does not work try to view the files in media>menu>explore to see where they are stored to see if its on the device or the SD card. The reset should resolve the issue though.
    Last edited by Tremortality; 04-01-09 at 03:56 PM.
    04-01-09 03:53 PM
  4. Touchstone's Avatar
    Great, thank you both, the battery pull worked!

    I had told her to do it previously, but I guess she hadn't...

    thanks again!
    04-01-09 08:01 PM
  5. Tremortality's Avatar
    Good to hear touchstone, glad its all working fine now. Enjoy
    04-01-09 08:09 PM
LINK TO POST COPIED TO CLIPBOARD