- Hey fellow Crackleberries...
I have a question, today I was able to set up my BES email from work. When it was done activating, my "Enter New Password" screen popped up.
Naturally thinking that it was asking for my email password. So I typed it in and verified it.
Turns out it was for my keypad/unlock feature of my phone.
I've tried to reset this, but almost 'wipe handset' the phone. Is there any way to default the password to (* + Send)? I really like the easy way instead of my current password.
Any help is appreciated.05-21-08 06:55 PMLike 0 - Hey fellow Crackleberries...
I have a question, today I was able to set up my BES email from work. When it was done activating, my "Enter New Password" screen popped up.
Naturally thinking that it was asking for my email password. So I typed it in and verified it.
Turns out it was for my keypad/unlock feature of my phone.
I've tried to reset this, but almost 'wipe handset' the phone. Is there any way to default the password to (* + Send)? I really like the easy way instead of my current password.
Any help is appreciated.
hope this is what you were asking...05-21-08 07:25 PMLike 0 - I think what may have happened is that your IT dept included an IT policy with your BES activation. What often happens is they will put an IT policy on the device forcing you to have a password if ther is proprietary information that could be on your berry05-21-08 07:29 PMLike 0
- My problem now is when I "lock" my phone, i use it to "keylock" the pad so I can carry it in my holster or pocket.
When I want to make a call or check emails, I now have to "unlock" the phone with a password as oppose to default of (*+ Send) buttons.
Any way to default my phone unlock password?
Thanks...05-22-08 06:56 PMLike 0 - My problem now is when I "lock" my phone, i use it to "keylock" the pad so I can carry it in my holster or pocket.
When I want to make a call or check emails, I now have to "unlock" the phone with a password as oppose to default of (*+ Send) buttons.
Any way to default my phone unlock password?
Thanks...
To change this you'll have to contact your BES-administrator/IT helpdesk
Hope this helps
J05-24-08 12:12 PMLike 0 -
Okay, I figured out something yesterday. I thought when I lock the phone, using the "lock" icon, I was locking the keypad too. But that's not the case. I found out what I was really looking for...Keypad lock. Pressing the Mute key to lock and unlock the Keypad.
I still need to enter a password to UNLOCK the phone...this is the password I need to default back to * + Send. Don't think it's a BES-server password as it's different than the password I use to log-in to my corporate email when using my laptop.05-25-08 11:08 AMLike 0 -
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help!05-27-08 11:34 PMLike 0 - If you enabled it, you can disable it the same exact way. The only difference is that it will ask you for your password to confirm it.05-27-08 11:37 PMLike 0
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