[daniela0215]

i was outside tanning and it was really hot. i had my phone with me
and then i went to check it and the screen was messed up. i did a battery pull and it doesnt turn on. even when i try charging it. what do i do?

[xliderider]

Any liquid or moisture get in the keyboard/trackball area?

It doesn't take much, a drop or two of sweat, liquid (beverage) to short circuit stuff in the the Keypad area and cause the symptoms you have experienced.

[Jason123]

I wouldn't think that heat would necessarily damage it. You might call one of your carrier's stores and see what they say. You can always buy a new battery.

Do you have a warranty or insurance on the phone ? If you have insurance,just don't tell them it was exposed to the sun.

[xliderider]

If it might be moisture/liquid damage, take the battery out immediately and put the BB in a ziploc bag with uncooked rice. The rice will draw out the moisture from the phone.

Leave the phone in the rice for a day or two.

[daniela0215]

nopee no water damage nothing.
it just died i guess. whenever i do a battery pull the led light turns red and then nothing. it doesnt turn on, ugh

[xliderider]

If it is the battery, leave it on the charger for a few hours and your BB might come back to life. Battery performance can be affected by temperature extremes, so a good charge might be all it needs.

[daniela0215]

okayy i will let it charge for a while.
but the led light just flashed green. is that a good sign?

[SofaKingKev]

okayy i will let it charge for a while.
but the led light just flashed green. is that a good sign?

that means its alive!

[daniela0215]

yayy!!! but its still not turning on

[randabis]

You should take it to your carrier and let the technician look at the phone, then go from there, whether it be insurance replacement or buying a new one.

[SofaKingKev]

yayy!!! but its still not turning on

if you charge it for a couple hours and it still wont turn on, take it to your carrier and see if they can assist..

[daniela0215]

its been charging for an hour.

[SofaKingKev]

i hope you have insurance...

[SplinterCell]

Try a different charger. I had a car charger go bad recently. It would show a charge and maintain the charge (It lied about maintaining the charge) while plugged in, but as soon as I unplugged it the battery would drop or even be in the red. The radio would turn off on me saying the battery was to low for calls. So I would plug it in to the car charger thinking OK, I'll wait and it will be good. Not so the phone would be off and not turn back on until I plugged it into a different charger.

Sorry, for the long winded response try it; maybe the charger your using went bad like mine?

[daniela0215]

okay i called tmobile and they are sending me a new phone, free
and it turns out my phone is actually on because i am recieveing messages, the screen is just blank

[randabis]

Awesome. Freebies are always good. Just be sure you follow their directions in returning the original phone so you don't get hit with an equipment charge.

[xliderider]

And make a Backup of your old BB.

When your replacement Curve comes in, use the Device Switch wizard in Desktop Manager to transfer everything over.

Posted from my CrackBerry at wapforums.crackberry.com

[daniela0215]

thanks for the advicee