[twixxy010]

I've had my BB curve 8330m from sprint for about 5 months now and have been able to send and receive MMS messages just fine. All of a suddenly, I'm not receiving any MMS messages, but I can still send them. I tried a 30 sec battery pull and I have the MMS service books. Is there anything I could do to fix it?

[biomindscape]

try going to options�� select MMS and make sure Reception is set to always and make sure automatic retrieval is set to always

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[BigBadWulf]

I didn't find anything specific to the 8330, but I did find this:

Support - MMS (Multimedia Messaging Service) messages are not received on the BlackBerry� Curve� 8350i.

[twixxy010]

All the options are set to always and I don't have any filters. And thanks for the link, but I'm running OS 4.5.131 and that article talks about 4.6.

[biomindscape]

it seems like ur phone is fine cause it can send them...not receiving them sounds like a carrier problem . . I would go to options then advanced options then host routing table then menu click and register just to see if it would help any . . If you send yourself a MMS message will you receive it ever ? ? ?

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[twixxy010]

I did the registration thing and received a message saying my phone was registered and then tried sending myself an MMS from my same phone and I never received it. Do you think backing up my BB then restoring it would do anything?

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[biomindscape]

I'm just throwin stuff out there but try going to manage connections scroll to mobile network options select it then menu click and run diagnostics

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[twixxy010]

Haha that's okk thanks anyway lol! I ran the diagnostics and everything looked ok, is there anything I should be looking for in the report?

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[biomindscape]

go back where u selected run diagnostics and select start provisioning if this doesn't help . Then last option is reading u my MMS as if they were urs till we can get urs fixed by sum 1 with sum knowledge on this matter

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[twixxy010]

Nope the provisioning hasn't done anything and I don't think I kno what you mean? Lol

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[biomindscape]

just a joke cause I'm outta idea's lol

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[monkeee2002]

You might try calling your provider and ask them to refresh the feature, or even refresh your ESN (in the system).
Sometimes things just get "hinky".

[twixxy010]

Haha alrightt, thanks for all your help!

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[crazymanz]

If you have installed apps to go or updated apps to go remove them.

[twixxy010]

To go? What does that mean?

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[crazymanz]

Meant documents to go sorry

[crazymanz]

Had 2 curves that had the excel portion downloaded to and they stopped receiving MMS

[biomindscape]

ok send urself a mms then after it go's thru go to home screen and hold ALT and press LGLG . That's ur event log and check to see if sent and confirmation also try menu clicking from here and clearing the event log

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