1. mikehole's Avatar
    hey guys i hope you can help me..

    for some reason my blackberry can start up everything works except for the keypad.. the trackball works but blackberry does not detect when i press to select.

    any ideas?
    07-03-08 05:02 PM
  2. probigeorge11's Avatar
    Return it...
    07-03-08 05:06 PM
  3. mikehole's Avatar
    i bought it unlocked from the states..

    oh well i gu ess its time for a new berry.

    too bad it happened so close to the release of the bold
    07-03-08 05:15 PM
  4. AbeFrohman's Avatar
    Try the basics first - did you do a battery pull? (with the phone still on, pull out the battery. Wait 30-60 seconds, then reinsert the battery. Your phone will power up and reboot.)

    Tried that?
    07-03-08 05:15 PM
  5. mikehole's Avatar
    yep. before, the keypad worked but the trackball wouldn't select so i had to press the enter button.

    so i did a battery pull, samething happened and it started selecting everything..

    did another battery pull waited for 5 hours.

    keypad and all controls gone lol

    makes me think it may be a software issue..
    07-03-08 05:17 PM
  6. AbeFrohman's Avatar
    You can try to wipe and reload your OS - links all over crackberry on how to do it.

    Sorry. Hope it gets back up & working so you don't have to waste $ on an interim BB waiting for the Bold.
    07-03-08 05:22 PM
  7. mikehole's Avatar
    im going to try that now

    thanks
    07-03-08 05:36 PM
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