[tsarsus69]

For some reason when I receive an incoming call my contact's name does not always appear on the screen. I'd say about 50% of the time it does, 50% of the time it doesn't. If I go to my call log later, the name of the contact actually appears.

I used to have a Palm Treo and imported all of my contacts so at first I thought it was a formatting error, but sometimes it works for a contact and sometimes it doesn't.

Any suggestions? I am at a complete loss.....

Thanks in advance.

[Heresy]

Try pulling the battery out while its on. This resets the device.

[vndlewis]

If your phone is locked it won't show the name.

Posted from my CrackBerry at wapforums.crackberry.com

[smaug]

If your phone is locked it won't show the name.

Posted from my CrackBerry at wapforums.crackberry.com

Hm, I'm not sure how true this is. My phone is locked all the time and I always get names.

[tsarsus69]

I'll give it a try....just reset blackberry. Let's see if that works. Thanks for the advice.

[Tremortality]

I lock mine all the time and I too see names/numbers. Pearl specific?

[vndlewis]

Maybe it is a setting. Others have said it does this.

Posted from my CrackBerry at wapforums.crackberry.com

[smaug]

Maybe it is a setting. Others have said it does this.

Posted from my CrackBerry at wapforums.crackberry.com

Sounds like a glitch more than a setting. I don't see any real purpose in not showing names when the phone is locked.

[tsarsus69]

Removing the battery didn't work. Just received a call from someone and her info did not show up (just the number). It did, however, show up earlier today when she called. Any other suggestions????

[vndlewis]

Sounds like a glitch more than a setting. I don't see any real purpose in not showing names when the phone is locked.

It is a business phone and not showing the name keeps confidentiality.

Posted from my CrackBerry at wapforums.crackberry.com

[tsarsus69]

The problem is that I need/want to know who is calling so that I can screen the calls and know when to pick up. And it doesn't happen consistently....it appears random for some reason.

[smaug]

It is a business phone and not showing the name keeps confidentiality.

Posted from my CrackBerry at wapforums.crackberry.com

Confidentiality from whom? It's your phone.

I mean I guess it might make sense in case you had your phone lying around or something.. names wouldn't pop up on the screen for everyone to see. The number still does though, which to me would defeat the purpose?

I don't know, I've never seen any setting like that, has anyone else?

[coriolistorm]

For some reason when I receive an incoming call my contact's name does not always appear on the screen. I'd say about 50% of the time it does, 50% of the time it doesn't. If I go to my call log later, the name of the contact actually appears.

I used to have a Palm Treo and imported all of my contacts so at first I thought it was a formatting error, but sometimes it works for a contact and sometimes it doesn't.

Any suggestions? I am at a complete loss.....

Thanks in advance.

I just noticed my storm doing this within the past few days. No idea why

[mab4285]

It is a setting. Options-> Security Options -> General Settings-> Include Address Book (Set it on no).

[vndlewis]

Thank you niubeav.

Posted from my CrackBerry at wapforums.crackberry.com

[straight]

It is a setting. Options-> Security Options -> General Settings-> Include Address Book (Set it on no).

bless

[Paul_C#CB]

It is a setting. Options-> Security Options -> General Settings-> Include Address Book (Set it on no).

Just wanted to say thank you. It solved my problem immediately.

-Paul

[trev9065]

Yes - this is great advice - just a note on my bold 4.6 it's under Options>Security Options>General Setting>Include Contacts

Thanks niubeav

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