I just picked up a Blackberry two days ago and the chrome trackball cover already fell out. I looks like the little tiny tabs (they look cheap) that hold it in or down are are broken off. Did anyone else experience this problem? Is this a common problem. I want to take the phone back to Verizon for a replacement. Will they replace the phone with a new one Or hand me a refurb. Just trying to get some info before I go back to the store. Thanks.
They'll probably give you whatever they have available, if they have a refurb, that's probably what you'll get. If they don't have any, you'll probably get a new device.
As for being a common problem, I haven't heard of/seen it. Good luck.