1. juan1158's Avatar
    When I make or receive a call I can not hear them but they can hear me. I did pull the battery and it fixed it for now. I was wondering what causes this and if there is something out there that will fix this problem for good or should I just try to get it warrantied out.
    09-12-08 05:02 PM
  2. benzworm's Avatar
    is it on a 8330 or 8130?
    09-12-08 05:18 PM
  3. juan1158's Avatar
    8330, sorry
    09-12-08 05:33 PM
  4. benzworm's Avatar
    it is a known hardware issue with the 8330, just take it back for an exchange, it is the only fix known...
    09-12-08 05:39 PM
  5. muleycrazy's Avatar
    Had the same problem, got my 8330 2 weeks ago & the problem started after a few days. Exchanged for a new 8330 yesterday.
    09-12-08 05:58 PM
  6. benzworm's Avatar
    Had the same problem, got my 8330 2 weeks ago & the problem started after a few days. Exchanged for a new 8330 yesterday.
    its the only known fix

    and welome to CB!
    09-12-08 06:00 PM
  7. Calaski8123's Avatar
    My wife and I have had the 8330 for about a month now. My phone has this issue about once a week. She just had this for the first time tonight.

    If there are so many oout there with the problem do I just keep exchanging the phone for a new one until it doesnt happen anymore or will the OS update fix it?

    Also, I have the insurance and I know that they will drop your insurance if you have too many claims. Will this exchange count as a claim or will Verizon just straight swap for free?
    Last edited by Calaski8123; 09-24-08 at 07:17 PM.
    09-24-08 07:10 PM
  8. kjt817's Avatar
    exchanged mine after a month of useage - they overnighted me the new one so now I have two! sweeet! my original had a couple of scratches on the battery door and i was pumped when the new one arrived with a replacement rear as well.

    gotta mail one back w/in 30 days
    09-24-08 07:27 PM
  9. traindrvr63's Avatar
    I've had it happen twice, and boh times were after I opened a mms with sound, then i learned thru trial and error, if it does it just push your voice dial button, let it ask for a prompt, then hang up. then when you make a call, you can hear again.
    09-24-08 07:36 PM
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