I am having problems with a new Curve 8310. It worked ok up until last night. All I am getting now is a blank screen and a red flashing LED. The LED flashes once and then 3 times quickly. Any ideas? Anyone? HELP!!!!!
have you tried a hard reset? if that doesnt help, you need to do a handset OS reload.
Hi Oakie, I have tried the hard reset as described in this forum. I am a newbie to this and dont know how to do a OS reload. When I connect my BB to my computer via the USB it doesnt recognise it. I think it may be knackered!
Hi Oakie, I have tried the hard reset as described in this forum. I am a newbie to this and dont know how to do a OS reload. When I connect my BB to my computer via the USB it doesnt recognise it. I think it may be knackered!
do you even get the audio tone from windows when a USB device is connected and/or the icon in the tray? this is without desktop manager being open.
if not, and it's completely unrecognized by your PC, it's toast.
once installed, on your PC go to: C: > Program Files > Common Files > Research In Motion > AppLoader > apploader.exe
plug in your phone and hit next. the box in the middle will identify a com port, usually "Com 3". once your phone has been plugged in, wait for it to say "USB: UNKNOWN" or "USB: <your device's PIN>"
give it about 30 seconds. if it never changes to say "USB: ______" then it's buggered.