1. os2sanchez's Avatar
    Urgent!!

    I have a problem. I tried to install the BB desktop manager for my BB 8310. It will not install. I'm running Vista on my Laptop. Please advise. Its goes through the process but then it disappears. HELP!!!

    V/r,

    John Sanchez
    04-29-08 03:48 PM
  2. SumthinNew's Avatar
    If you have a partial install, make sure you uninstall and delete everything related to BB from your comp. Install DM 4.3 and also if possible install vista SP1 update using windows update. I had the same issue as youe did, after I installed SP1 DM worked like a charm.
    04-29-08 07:15 PM
  3. mzshey2x's Avatar
    Make sure you're trying to install the right version - look up your specific version on Blackberry.com
    04-29-08 07:16 PM
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