1. shaunwilson's Avatar
    So I just got a curve 8330 yesterday from my friend who got it new in September, now every few seconds no matter what screen I'm on the hourglass comes up pausing the BB for a split second. It is somewhat annoying and just wondering what could be causing it as well as any possible fixes?
    12-03-08 10:57 PM
  2. oops956's Avatar
    could be that you have an application running in the background. Facebook app has caused this problem as well as myspace and weatherbug to name a few
    12-03-08 11:07 PM
  3. shaunwilson's Avatar
    Thanks! That seems to have fixed the issue (and now my emails are working again!)
    12-03-08 11:30 PM
  4. glo_cb's Avatar
    i just started this same thread today...what did you do? i'm running facebook and myspace and now the hourglass won't go away and i'm not getting my emails to my bb anymore! what did you do???
    12-04-08 03:15 PM
  5. rachel0179's Avatar
    Delete facebook.
    12-04-08 03:16 PM
  6. SevereDeceit's Avatar
    Go to options>advanced options>applications>hit menu>delete
    12-04-08 03:17 PM
  7. glo_cb's Avatar
    can i re-download it later after i delete it?
    12-04-08 03:21 PM
  8. rachel0179's Avatar
    Yes but why would you want too if its causing issues?

    they are sent from your service books, so once you resend them, the icon will appear again, and you can just install it like you did the first time.
    12-04-08 03:23 PM
  9. SevereDeceit's Avatar
    I hear Facebook is working on another app because of all the issues with the first one...
    12-04-08 03:26 PM
  10. glo_cb's Avatar
    i haven't had any problems before this for 7 months with FB.

    i'm still sort of new to the lingo...what is service books? and resending them? i just want the icon back..

    thank you so much Rachel
    12-04-08 03:27 PM
  11. SevereDeceit's Avatar
    Go to your e-mail settings icon, open it, find service books and resend them...
    12-04-08 03:28 PM
  12. glo_cb's Avatar
    i got it...thank you so much guys!
    12-04-08 03:29 PM
  13. SevereDeceit's Avatar
    All good in the hood...
    12-04-08 03:30 PM
  14. rachel0179's Avatar
    Facebook doesnt have to be working p-erfect for all time, it acts up when it wants too, it happens, and its a huge problem right now for some BB owners who have it installed.

    I dont know how to explain what service books are, a search will tell yoou that, one thing I do know if whenever you are having email issues ie sending or mainly receving, you can log onto your sprint acct where you see your email address, and you will see a link for service books, alternativly, and the easiest way to send them, is on your phone, find the manage internet email icon, click on that and follow thru till you see send service books,

    So, with that you can fix any email issues, and you will get your facebook icon back if you uninstall and delete it, however, try running your berry for a while withtout facebook installed to narrow down the problem
    12-04-08 03:31 PM
  15. rachel0179's Avatar
    Gah!! LOL after all that!!


    SD... yeh.. you know what you can do LOL
    12-04-08 03:32 PM
  16. SevereDeceit's Avatar
    Very nice tutorial Rachel, well done...
    12-04-08 03:33 PM
  17. rachel0179's Avatar
    Yeah yeah LOL
    12-04-08 03:36 PM
  18. glo_cb's Avatar
    HAHAHAHA THANK YOU RACHEL!!!

    sorry !!
    12-04-08 03:54 PM
  19. magicianatx's Avatar
    I had a similar problem, phone was shutting down during a call, and hourglass was show up after pulling battery or plugging into a power source. T-Mobile provided a replacement phone (front part only, used existing battery and back cover). Problem remained. Tried a replacement battery and the phone is back to normal and working great.
    12-12-08 07:43 PM
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