8320 Keypad & Trackball Lighting Issue

[judebrent]

Hi all,

Feels great to be a part of this forum. This is my first post and I look forward to sorting out my issue with all your help and support. I have an 8320 that's 2 years old. I have OS 4.5.0.174.

The issue here is my Keypad & Trackball just won't light up even during night and this is making life tough. I've done a lot of research and have found no solution so it would be great and very much appreciated if I received some help with this.

I have also downgraded my OS and in that case, nothing ever lights up.

Here are some observations:-
* If I apply pressure on the battery they keypad glows and so does the trackball. I tried stuffing some padding like sponging, etc but it works for a day and then again loses it's charm - that is the keypad stops glowing and I need to repeat the process again and it takes a **** lotta attempts.
* I've tried all tests, set the auto dim feature on and off, still no success.
* I've taken of the battery and still no result.

Please can someone tell me what to do? Any sort of help would be great as this seems to be quite a common issue..

Thanks

[judebrent]

Over 85 views and still no reply. Please can someone shed some light on this. Thanks..

[dancing-bass]

the fact that it does work when you have something stuffed in there makes me suspect hardware (Not software) fault. Given the fact that the device is 2+years old (and has likely been dropped once or twice, plus the normal wear and tear) kinda confirms my suspicions.

As for a solution, well keep trying! You could try to put a layer or 2 of thick paper or thin cardboard under the battery cover. (or experiment, maybe put it under the battery)

[judebrent]

Hey,

I've tried inserting padding below the batter as well. The outcomes the same - it works for a day or 2 and then just dies again. And the process needs to be repeated again. Well I guess I better give up as this sounds like a hardware fault. I even opened it up to ensure there's not dust or some lose connection and put it back together, but that didn't help either

[dancing-bass]

One last thing to try, but there is some risk involved....

GENTLY (as in super carefully and gently) slightly bend the battery contacts on the phone outward more (to establish a firmer connection to the battery), As well, seeing as you've got the battery out take a soft eraser (I've heard the pink ones on the end of a pencil work well) and lightly rub the contacts on both the battery and the phone. I've never tried it but it supposedly cleans up any corrosion and helps keep a good connection.

Hope this helps. Nothing else comes to mind but if I come up with something I'll try to remember to let you know!