8320 Camera Issue.... ScreenShot Included! _ RESOLVED!!
Hey guys, my 8320 has developed an annoying issue
the camera no longer works..... everytime i open the camera app, the area that should capture the picture is black. Video Camera doesnt work either
i have done 11ty billion battery pulls, tired resetting the device... same...
also ive realised a new icon appeared to the lower right.....
Last edited by pealja; 01-04-2009 at 03:32 PM.
- 01-01-2009, 05:51 PM #2
That "strange icon" appears when something is obstructing the view of the camera.
For example, if you put your finger in front of it, etc etc.
Obviously, this is not your problem because you would have realized that. I would assume it is a problem with the camera hardware. The lens may be damaged or something.
Did this randomly occur or did you install a new OS? Did you drop the device? Have you checked to make sure the lens is not blocked by something?
Hope that helps...No longer a CrackBerry addict. Moved to Android - could not be happier!
- 01-01-2009, 07:10 PM #5
I know of several people who have had this problem including myself.
Look at the lens and see if it looks off centered. Take something and push on the rubber coating around the lens to center it back up. Some people say that they could hear the lens pop back into place. Myself, I couldn't.
This should be the fix.
- 01-02-2009, 09:01 AM #7
i am also having the same problem. i can also see that new icon at the bottom right hand corner. my phone is 3 days old. when i try to take photos it takes multiple shots and there will be white back ground screen without doing any thing.......
Can you tell me how to reset the phone please
- 01-02-2009, 12:00 PM #9
This worked for me:
1- Go to your Internet browser.
2- click menu.
3- Select Options.
4- Select Cache Operations.
5- Clear everything there, all contents, Pushed Content and Cookie Cache.
6- Reboot the phone.
- 01-02-2009, 05:35 PM #10