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Digger1, I was in the same situation as you. I had purchased the 8300 about 2 weeks prior to the release of the 8310.
I considered keeping the 8300 but for me the more I thought about it the more it became clear that I should use the 30 day period grace period to exchange the phone. How could they consider it reasonable to come out with a new (similar) model within 30 days of the 8300?
It appeared that the 8300 was a test model. Why? 1. because the 8300 had "GPS" under the advanced options but no GPS, hmmm? 2. the calendar reminder on the 8300 didn't work properly without the patch that was later released and the 8310 did not require the patch, the reminder worked out of the box.
Does anyone else feel the same about the above 2 issues? Digger exchange the test model and get the 8310 you deserve!
10-23-07 06:12 PM - Thank you all for your responses. Went by an att company store today but all they had was the red. Will hold out for the titanium color. No offense but the red is just too much bling-bling for me. The titanium is more professionally looking in my opinion.
The rep at the store was very accommodating when I mentioned the 30 day "buyers remorse" period. Evidently the red color is plentiful but the titanium color is scarce. Hopefully they will get some titaniums in the next day or so. If not, guess I'll call the 800# and do it that way.
Thanks again for your help!
10-23-07 08:45 PM - Digger - now that I'm back at my laptop, let me elaborate a little. I am literally on an EXTENDED business trip in Wichita, KS through the end of December minimum (I get to fly home to Baltimore every two weeks for a few days off). Finally had enough of my battery pig T700wx on VZW so I just hit the AT&T website, picked out what I wanted (Ti for me please) and hit order. I've read so much negative about AT&T customer service - they've just been friggin' wonderful as far as I've experienced. One phone call to customer service, 10 minutes and I got my NJ number ported over to MD (you have to lie and enter your father in law's address as your primary service then change later on), account set up and phone was shipped to me here at the hotel via FedEx 2 day (freebie for online orders, blah, blah). It arrived SIM installed - threw it on the charger for an hour, made a test call, BIS fired up right off the bat and I am just absolutely in love. If you can wait two lousy business days, I would HIGHLY recommend the Ti - I would post a picture but it's nothing you haven't seen before. And looks damned awesome IMHO
10-24-07 11:15 PM - I now retract that statement after the nightmare in the last 24 hours. Called 800 cust. NO-service last night complaining I wanted a 8310 but none to be found in titanium color locally. Spent 40 minutes (yes, almost 3/4 hour) on the phone with a b*tch in cust-no-service last night.
The best they could do is mail me a 3810 but I would have to pay shipping. Refused to pay shipping since not my fault their company stores could not keep a sufficient inventory.
Drove 30 miles this a.m. to a store that had one left in the titanium color. Fortunately it was still there by the time I got there as they would not "hold" it until I got there. The rep at the store did swap over to the new phone all my data from the old phone, 8300.
Explained my tale of woe with cust-no-service last night to the store rep. Told him that I originally got the phone and very good service after I threatened to end my 20 year relationship with them. He said the folks in their "retention" center have better deal making authority than the flunkies in cust-no-service. Lesson learned here......go directly to the "I want to terminate my service" department if you want anything done right.10-27-07 05:45 PM
