what am i missing here (won't connect to computer)

**vartz04** · 06-02-2009, 08:09 PM

On my IC902 I just had to go into a menu, click use as usb mass storage, and it synced right away. I have installed the software, but nothin.

**Casper34** · 06-02-2009, 08:13 PM

what are you trying to do?

**vartz04** · 06-02-2009, 08:16 PM

use desktop manager to add music to my phone

**Casper34** · 06-02-2009, 08:25 PM

check the link in my signature

**vartz04** · 06-02-2009, 08:33 PM

well that is very informative but when i plug in my blackberry i don't get any message on the screen asking if i want to enable mass media

**Casper34** · 06-02-2009, 08:35 PM

From your Homescreen hit your

1) Menu Button
2) Options
3) Memory

Your Memory Options should read (These settings make it easy to connect to your computer):

Media Card Support ON
Encryption Mode NONE
Mass Media Storage ON
Auto Enable PROMPT

Hit your ESC (Back button, to the RIGHT of your trackball) 3 times. You should now be back at your Homescreen.

if you do this you still dont get the screen to pop up?

**Casper34** · 06-02-2009, 08:36 PM

are you connected through a hub?????

**vartz04** · 06-02-2009, 08:39 PM

nope, tried all 3 different ports on my laptop too.

**Casper34** · 06-02-2009, 08:49 PM

hummmmmm.......

what happens if you connect your charger?

and this is a 8350i right? just want to make sure, cause i know the bolds connect differently.

**vartz04** · 06-02-2009, 08:52 PM

yes, and when i connect a charger it works fine, when i connect the USB cable, it just shows that it is charging.

**Casper34** · 06-02-2009, 08:55 PM

Media Card Support ON
Encryption Mode NONE
Mass Media Storage ON
Auto Enable PROMPT

this has me puzzled... your settings are set EXCATLY like this?

**vartz04** · 06-02-2009, 09:00 PM

yes sir, I have a 4 gb sdhc card in it, i don't think that would affect it though

fixed for some retarded reason my windows device manager had the RIM blackberry device disabled. WTF

**Casper34** · 06-02-2009, 09:01 PM

ok... hold on let me look and see if there might be some other restriction that i missed......

**Casper34** · 06-02-2009, 09:05 PM

ok..... 2 things i have seen,

1) when you go into your memeory options, under media card, who much room does it say? and did you format the card in the BB?

2) hit.... menu, options, security options, general settings......content protection, DISABLED

**vartz04** · 06-02-2009, 09:07 PM

ive got it, for some reason when i first plugged the blackberry in it disabled that usb hub in the device manager for windows. I realized whenever I pluged it in the sound it made was a little off thats what made me look, im waiting for a reboot of the phone but i think ive got it.