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  1. cigarjim's Avatar
    CrackBerry User

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    Thread AuthorThread Author   #1  

    Question Receiving text msgs, however no sender number

    Hi,
    I've searched the forum for something similar, but no luck.
    I am able to receive text messages, however there is no indication who sent it (no number, etc.). Is there a setting I am missing?
    I have the current update, but this problem existed before the update.
    Any ideas would be welcome!
    Thanks.
  2. piper975's Avatar
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    #2  

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    If you are on Telus/MiKE this is a know issue and they are working on it as we are not able to send sms/mms and received as no indication as to who it is from.

    Oh and yes there is an already existing thread too
  3. cigarjim's Avatar
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    Thread AuthorThread Author   #3  

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    Thanks Piper!
    I have Nextel/Sprint. I couldn't find a thread with this issue, but I'll look some more.
  4. justlovejoy's Avatar
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    #4  

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    call CS and tell them. Its a problem that i think has to do with your OS but to keep them informed as well! are you on .204? either way i have seen it before!

    I'm Far Away from My Crackberry Mobile device But I'm Also handling Some Personal Business. Please remain Focused!
    ~Jlj
    He who asks is a fool for five minutes, but he who does not ask remains a fool forever.
    ~Einstien
  5. cigarjim's Avatar
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    Thread AuthorThread Author   #5  

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    Hi JLJ,

    Yes, I have .204. I tried CS earlier today, but could'nt stay on hold any longer. Will try again tomorrow. If I get any info, I'll post it here.

    Thanks!
  6. V1V1D's Avatar
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    #6  

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    You need to call bb tech support not Sprint support. A guy at my office had the same issue and bb support did something on their end that sprint couldn't do and it worked for him . Hope this helps you some. Good luck

    Posted from my CrackBerry at wapforums.crackberry.com

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