connected to router ,but no internet

**tapout1965** · 04-06-2009, 09:17 PM

i went thru instructions on the wifi how to sticky and im showing that im conected but still cant acsess internet .any suggestions would be great.

**Roland1969** · 04-06-2009, 09:21 PM

Silly question. Did you input your wep key for your router?

Posted from my CrackBerry at wapforums.crackberry.com

**tapout1965** · 04-06-2009, 09:32 PM

Originally Posted by Roland1969

Silly question. Did you input your wep key for your router?

Posted from my CrackBerry at wapforums.crackberry.com

no , i didnt know i had to. i thought the wifi on my bb would work jus like on my laptop at any unsecured network.could this be my prob and if so how do i do this ? thanks

**bow40** · 04-06-2009, 09:37 PM

the bb dosen't recognize all routers for some reason, took me and sprint a few hours to figure this out, try a friends house and see if the wifi symbol turns white, if it is it might be your router

**Roland1969** · 04-06-2009, 10:09 PM

What type of router do you have?

Posted from my CrackBerry at wapforums.crackberry.com

**tapout1965** · 04-07-2009, 06:13 AM

Originally Posted by Roland1969

What type of router do you have?

Posted from my CrackBerry at wapforums.crackberry.com

its an older d-link 614 + ,about 4 years old. ive never had any conection issues on any of my other laptops and i have friends over all the time that conect with ther laptops,

**bow40** · 04-07-2009, 06:17 AM

Hmmm mine wouldn't connect to my old linksys. But it would to my dlink. Does it work anywhere else?

Posted from my CrackBerry at wapforums.crackberry.com

**tapout1965** · 04-07-2009, 09:15 AM

Originally Posted by bow40

Hmmm mine wouldn't connect to my old linksys. But it would to my dlink. Does it work anywhere else?

Posted from my CrackBerry at wapforums.crackberry.com

no , ive tried it at sev other hot spots that i use to use my lap top at and it says "cant find ip adress" .its kid of frustrating beause i bought the bb so i wldnt have to carry the lap top around.

**Roland1969** · 04-07-2009, 11:51 AM

Do you know the wep key to you rouuter. Just go to set up wifi network. Scan for net works. Type in the wep key when it asks for it and that should fix the issue. Is your network secured?

Posted from my CrackBerry at wapforums.crackberry.com

**tapout1965** · 04-07-2009, 11:52 AM

Originally Posted by Roland1969

Do you know the wep key to you rouuter. Just go to set up wifi network. Scan for net works. Type in the wep key when it asks for it and that should fix the issue. Is your network secured?

Posted from my CrackBerry at wapforums.crackberry.com

no, its unsecure

**Roland1969** · 04-07-2009, 01:46 PM

Hmmmmm. Then it could be the router. Some routers don't agree with this phone. I'd say try the WEP key and if that doesn't work then its the router/phone conflict that bow40 was talking about. Sometimes older routers don't lilke this phone I don't know why.

Posted from my CrackBerry at wapforums.crackberry.com

**tapout1965** · 04-07-2009, 01:55 PM

Originally Posted by Roland1969

Hmmmmm. Then it could be the router. Some routers don't agree with this phone. I'd say try the WEP key and if that doesn't work then its the router/phone conflict that bow40 was talking about. Sometimes older routers don't lilke this phone I don't know why.

Posted from my CrackBerry at wapforums.crackberry.com

i know this is a dumb ? , but how do u get the wep key ?

**edsmith03** · 04-07-2009, 02:48 PM

Originally Posted by tapout1965

i know this is a dumb ? , but how do u get the wep key ?

You can usually find the WEP key by logging into your router via a web interface (check the router manual). However, if you're connecting to the wifi network (and are just unable to get to the internet from there) then chances are this is not the problem.

I had the same problem with my phone connecting to the network but not being able to see the internet. For some reason, I had to disable DHCP (automatic IP address assigning) on the phone and set a static address... Now, it works fine.........

**tapout1965** · 04-07-2009, 03:02 PM

Originally Posted by edsmith03

You can usually find the WEP key by logging into your router via a web interface (check the router manual). However, if you're connecting to the wifi network (and are just unable to get to the internet from there) then chances are this is not the problem.

I had the same problem with my phone connecting to the network but not being able to see the internet. For some reason, I had to disable DHCP (automatic IP address assigning) on the phone and set a static address... Now, it works fine.........

im pretty slow with this stuff , could u elaborate ? thanks

**Old_Mil** · 02-27-2011, 12:52 PM

Originally Posted by tapout1965

i went thru instructions on the wifi how to sticky and im showing that im conected but still cant acsess internet .any suggestions would be great.

I've got the same problem with my 8350i and my Netgear WNR2000. Tried with no encryption, WEP, and WPA2. Every time it detects the network, and after giving the appropriate security keys/passwords connects. But WiFi remains grayed out and it can't load a web page to save it's life.

**crump84** · 02-28-2011, 12:31 AM

Originally Posted by Old_Mil

I've got the same problem with my 8350i and my Netgear WNR2000. Tried with no encryption, WEP, and WPA2. Every time it detects the network, and after giving the appropriate security keys/passwords connects. But WiFi remains grayed out and it can't load a web page to save it's life.

Do you have it set to hotspot browser? I know I would have issue sometimes getting it to connect if it wasn't set to hotspot. Also what OS are you running? I haven't had any problems connecting to WiFi with .1051 but I did with .807.

**amystreeb** · 05-14-2012, 02:35 AM

Hi!

I am frustrated with a similar problem. I have a Storm2 and am now living in New Zealand. I have gotten my mobile network and data working on the phone but, while I'm at home, I'd like to use the wifi. It shows the network name so I know it's connected but the browser gives an error saying "unable to connect to the internet, please try again later. If problem persists, contact your service provider." Any thoughts?

Thanks in advance