1. GlenF's Avatar
    I was trying to close a message, when the screen went white, and shut down. I tried pulling the battery, and nothing happened. Plugged the phone in and now it won't even charge. Any help?
    10-28-12 10:36 AM
  2. Tank1978's Avatar
    This happened to a buddy, and it was because he sat on his screen, replaced it and worked fine. But, i would try plugging it into blackberry desktop, back it up, if not already, then wipe it and reload os..
    10-28-12 10:43 AM
  3. GlenF's Avatar
    I tried to connect to desktop manager, but it stays disconnected. How do I wipe it and reload the os?
    10-28-12 01:35 PM
  4. GlenF's Avatar
    When I took the phone to get fixed last weekend, the guy took the battery out, talked to me for a minute or two, put the battery back in and it worked. Nothing different than what I was doing, wierd! Yesterday the same thing happened, without the white screen. I tried taking the battery out for a while, but nothing. I left the battery out over night, put it in this morning, and still it won't reboot. I was told that it is probably the main board. Any ideas anyone?
    11-03-12 09:08 AM

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