- 07-03-2011, 09:57 AM #2
Have you rebooted the device at all? If not, try a Battery Pull, Remove battery from device, wait 20-30 seconds, reinstall, and let device boot up.
See if that helps.
I am assuming you're referring to the trackpad, correct? A 'dirty' trackpad shouldn't stop working, unless it was totally encrusted. The options otherwise aren't pretty, it would either be a hardware failure or potential moisture infiltration(less likely because you only list the trackpad as not working).
Posted from my CrackBerry at wapforums.crackberry.com
Last edited by BergerKing; 07-03-2011 at 09:59 AM.
- CrackBerry Abuser
07-12-2012, 07:40 PM #4
- 105 Posts
The below video should give you some idea how it is done.
Before you do all the work disassembling the phone, try some of the easy fixes that can be found in these Forums. These include rubbing white notepaper back and forth across the trackpad for one minute, pressing hard on the trackpad and seeing if it responds after that, and many other quick fixes that I have read about.
Remember, the "Search" button on the top tool bar of these forums, and the "Google Search" box on the internet are our friends.
- CrackBerry User
07-15-2012, 09:12 PM #6
- 49 Posts
- PM me?
Have it checked out. My 9300's trackpad malfunctioned and I tried everything. If it doesn't scroll, then there's a problem with the hardware. If it scrolls uncontrollably, then it's the software.
If you need a temporary fix, then try to press the trackpad down while the battery is out, or try to clean it with a damp cloth or tissue.BlackBerry is my phone of choice. No other phone gives me the same experience that BlackBerry does .