Results 1 to 8 of 8
  1. tweetiebird26's Avatar
    CrackBerry Newbie

    Posts
    3 Posts
    Thread AuthorThread Author   #1  

    Default Contacts freezing device

    I am about ready to throw my damn blackberry against a wall!!!!

    If I try to add a new contact then the whole device freezes and I have to remove the battery to restart it. Doesn't matter if I try and do it in the contacts of via a text/email from a contact that isn't already in my phone.

    Hope someone can help!!
  2. jeffh's Avatar
    Retired Moderator

    Posts
    15,119 Posts
    Global Posts
    15,128 Global Posts
    #2  

    Default

    Is your device new? Have you never been able to enter contacts, or were you previously able to, and now cannot? If that's the case, what else is changed on your device? A new OS or theme or app? Are you syncing your contacts with GMail or Outlook or some other PIM? What OS version are you using? Who is your carrier?

    Answering these questions may help us help you.
  3. tweetiebird26's Avatar
    CrackBerry Newbie

    Posts
    3 Posts
    Thread AuthorThread Author   #3  

    Default

    Fixed the problem by searching the web for similar issues - apparently there were lots of us having the same problems - fix it by uninstalling Windows Live Messenger!
    Thanked by:
    arcticberry (04-27-2012) 
  4. dreamer_lisa's Avatar
    CrackBerry Newbie

    Posts
    4 Posts
    #4  

    Default uninstall Live Messenger

    Quote Originally Posted by tweetiebird26 View Post
    Fixed the problem by searching the web for similar issues - apparently there were lots of us having the same problems - fix it by uninstalling Windows Live Messenger!
    Hi I'm a new user and having the same problem, I've tried your suggestion but it didn't work, do you perhaps have any other way? I've tried all the suggestions from other websites too, "reset to factory setting", "upgrade to higher os" twice, "security wipe" 3 times, and more that I don't remember anymore, still big NO. PLEASE
  5. hondateg91's Avatar
    CrackBerry Genius

    Posts
    2,610 Posts
    Global Posts
    2,627 Global Posts
    #5  

    Default

    How exactly did you upgrade the OS? I would say if you've already wiped the phone and everything there might be an issue with the phone itself. How much memory and apps do you have? Also do you have any apps left open besides the normal 5(home, browser, messages, BBM, and phone)?
  6. GAGIRL55's Avatar
    CrackBerry Newbie

    Posts
    9 Posts
    #6  

    Default

    I am also having trouble adding a new contact on my Blackberry. I have uninstalled both Windows Messenger and Yahoo Messenger but still can't add a contact. Can anyone help or what I need to do so I can add a new contact?
  7. siriphone's Avatar
    CrackBerry User

    Posts
    35 Posts
    Global Posts
    47 Global Posts
    PIN
    iMessage
    #7  

    Default

    wipe your blackberry and load it with the latest os, refrain from using google apps as they seem to have been causing alot of problems
  8. arcticberry's Avatar
    CrackBerry User

    Posts
    16 Posts
    #8  

    Default Thanks

    Quote Originally Posted by tweetiebird26 View Post
    Fixed the problem by searching the web for similar issues - apparently there were lots of us having the same problems - fix it by uninstalling Windows Live Messenger!

    My Curve 8530 just started doing that and uninstalled the windows live messenger and fixed my problem. Haven't used WLM on my phone and just noticed there was an update for it not too long ago.

Posting Permissions