I just got the same error. Last night I hooked up the phone in order to charge it. this morning I woke up (late -alarm did not go off) to find that the phone would not turn on! I called my service operator and they have informed me that RIM has authorized a full money back return on all Bold 9900. Apparently the phone has a software defect. My question is, why did it work for 3 weeks before dying? Did the phone auto update last night while is was charging? Is there any solution to this problem?