- Just picked up this sweet 9930 on Friday, and today, I am having major issues.
9930/7.0.0.254 (B1341) is on the device currently.
Apps:
Quicklaunch
BerryWeather
BerryBuzz
Facebook
SocialScope
Twitter
Google Sync
ShowMeTheImages (beta)
Today, while using it, the trackpad quit working, sort of. I couldn't get the cursor to move at all. Touchscreen worked, sort of. Major lag....OK, battery pull. That did nothing. That seemed to have made it worse. Now the touchscreen doesn't want to respond, with a 10 second response time. Battery pull again. Nothing! Wait, now it works. Works great....for 5 minutes, then the cursor disappears, and by cursor, I mean the highlighted box on the app screen. OK, open a text, nope, can't scroll there either. No scrolling anywhere.
Did a massive battery pull. Left it out of the device for an hour and half. That seemed to work, for a few minutes. Now it will not scroll again. Touchscreen works, but no scrolling unless you use the screen. Deleted all of the apps that I recently downloaded, like in the last day or so. Still won't work.
I checked my trackpad sensitivity, all is set as it came from the mfg. Do I just have a faulty device? Not dropped, no water damage, not even set down hard. I have babied this phone since Friday. Not new by any means to BB, but if I am missing something, please fill me in!
Next step: Wipe?
Next after that: Return for exchange?
Help?????09-13-11 12:36 PMLike 0 - 09-13-11 12:39 PMLike 0
- Just picked up this sweet 9930 on Friday, and today, I am having major issues.
9930/7.0.0.254 (B1341) is on the device currently.
Apps:
Quicklaunch
BerryWeather
BerryBuzz
Facebook
SocialScope
Twitter
Google Sync
ShowMeTheImages (beta)
Today, while using it, the trackpad quit working, sort of. I couldn't get the cursor to move at all. Touchscreen worked, sort of. Major lag....OK, battery pull. That did nothing. That seemed to have made it worse. Now the touchscreen doesn't want to respond, with a 10 second response time. Battery pull again. Nothing! Wait, now it works. Works great....for 5 minutes, then the cursor disappears, and by cursor, I mean the highlighted box on the app screen. OK, open a text, nope, can't scroll there either. No scrolling anywhere.
Did a massive battery pull. Left it out of the device for an hour and half. That seemed to work, for a few minutes. Now it will not scroll again. Touchscreen works, but no scrolling unless you use the screen. Deleted all of the apps that I recently downloaded, like in the last day or so. Still won't work.
I checked my trackpad sensitivity, all is set as it came from the mfg. Do I just have a faulty device? Not dropped, no water damage, not even set down hard. I have babied this phone since Friday. Not new by any means to BB, but if I am missing something, please fill me in!
Next step: Wipe?
Next after that: Return for exchange?
Help?????
I think you will feel better also if you do this. reinstalling apps are no big deal and atthe same time they can switch your contacts back over and check it themselves.09-13-11 01:45 PMLike 0 - Deleted more apps, and erased the stuff in QuickLaunch. After I set a few shortcuts in QuickLaunch, that is when it acted funny. I am gonna roll with this, and see how it handles. Really do not want to go through the hassle of a replacement, and a new PIN, and reloading the apps.09-13-11 04:24 PMLike 0
- Deleted more apps, and erased the stuff in QuickLaunch. After I set a few shortcuts in QuickLaunch, that is when it acted funny. I am gonna roll with this, and see how it handles. Really do not want to go through the hassle of a replacement, and a new PIN, and reloading the apps.09-13-11 05:19 PMLike 0
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Very odd acting 9930 - help?
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