Updated Verizon Latest Version-Freezes/Lags?

**popeye** · 08-07-2012, 06:26 PM

This AM updated to Verizons latest release(Aug 7th). I can only do it wireless through update on 9930. It actually took 6+ hours to install!
Seems to lag when typing. Emails delays and password entry the same randomly.
I have till August 8th to revert back.
Any solutions or ideas on what I should do? Is there a fix or revert?
Advice appreciated, thanks!

**Phill_UK** · 08-07-2012, 06:38 PM

Originally Posted by popeye

Any solutions or ideas on what I should do?

Plenty of battery pulls... and don't OTA update again, use DM.

**bb624** · 08-07-2012, 06:59 PM

Updated with BB Desk Manager took 40 minutes. So far happy with update...longer battery life for one!

**pr1nce** · 08-07-2012, 06:59 PM

Try battery pulls, re-register the device on the network and send service books. Don't do ota updates.

**ELoXL** · 08-07-2012, 07:09 PM

I actually did the update before last OTA and was fortunate, but there's something about having a device hardwired that brings a sense of reassurance.

I reckon you do a revert to a previous OS (yes, DM that as well) then have DM recommend the latest update.

**Make sure you have the latest Desktop Manager installed!!!**

I've noticed smooth sailing, no hick-ups and battery life is spot on.

Good luck!

**o4liberty** · 08-07-2012, 07:45 PM

I have both the torch and the bold and .580 made both devices run the way they should of from day one . No more freeze ups and battery life is great!

Sent from my BlackBerry 9850 using Tapatalk

**spencerdl** · 08-07-2012, 08:26 PM

Something definitely went wrong with your OTA, maybe BAD coverage area. Anytime it takes 6+ hours to do an update.......well, HINT, HINT

. A wipe and reinstall should be in order

**sharma0702** · 08-07-2012, 08:36 PM

that is one heck of a long time to upgrade. Do as Phill said, battery pull every few hours til things smooth out for ya.

**albee 1** · 08-07-2012, 09:00 PM

Did mine with DM too. Awesome battery life, snappier response faster charge and faster reboot. What's not to like. Ota os updates are really a gamble. I won't do it anymore!

**RoseBud68** · 08-07-2012, 09:23 PM

Originally Posted by popeye

This AM updated to Verizons latest release(Aug 7th). I can only do it wireless through update on 9930. It actually took 6+ hours to install!
Seems to lag when typing. Emails delays and password entry the same randomly.
I have till August 8th to revert back.
Any solutions or ideas on what I should do? Is there a fix or revert?
Advice appreciated, thanks!

A perfect example as to why you should not do an OTA OS update.

Phill gave you the best advise.

**popeye** · 08-08-2012, 07:07 AM

Originally Posted by sharma0702

that is one heck of a long time to upgrade. Do as Phill said, battery pull every few hours til things smooth out for ya.

So if I do battery pulls -eventually it will work properly and actually resolve the problems? It is not a temporary fix?
PS-reinstalled and tried OTA again-still took 6+ hours. Other OTA's did not have this problem.

**popeye** · 08-08-2012, 07:10 AM

Just realized that Desktop Manager does not find update because I am on Enterprise Server. Looks like I have no choice but to install OTA!

**davisgq** · 08-08-2012, 09:18 AM

Mine took about 4 hours over OTA. Unfortunately, I wasn't able to use DM so I had no choice but to do OTA. In the very beginning with my previous Blackberry devices, I would do OTA with no difficulties other than waiting several hours, but I agree that DM should be used. The last 2 updates I did on my old reliable 9650 were done using DM and it was completed within 30 minutes.

I love this build! Love what I see. For those having problems, I also agree that the OS should settle down. Do a couple of battery pulls and soft resets. It's weird that this helps to settle the OS but it really does. It's been tried and true for Blackberries for years

After the first day, my battery life was slightly worse than on the original 7.0 build, but I didn't panic since I expected that to happen. I'm noticing improvements everyday. One big thing I immediately noticed is that when Bridged or on Bluetooth, the blue light no longer flashes constantly.

This is my first foray into 7.1. Haha. I heard very good things about this updated release so I took the plunge. Kudos to Verizon for releasing this build after being stagnant with 163 for so long. 7.0.374 or whatever it was that came with my 9930 suited me well with no issues so I didn't feel the need to upgrade. I love my Bold even more now

**Mom2One** · 08-08-2012, 10:26 AM

I also updated mine and wasn't able to use DM. I tried several times to back up my 9930 using my DM and it kept getting stuck at one part. After several tries, it then started not connecting to the device. I backed up using BB Protect and did the update.

Since the update, my BBM is no where to be found. When I hold the menu key, only 4 icons are there: home, phone, browser and messages, no BBM. I can't even find the app on my 9930 anymore. I also noticed a change when I press the call button. The option is now there to my contacts or see my recent calls. Threw me off at first because all I saw at first was my contacts and I prefer to see my recent calls.

Also, I was on a call yesterday and put it on speakerphone for a minute. When I tried to go back to handset, my 9930 got hung up. I couldn't change it back to handset or use any other options. Only thing I could do was to disconnect the and all the person back so I could use the handset.