1. ryzack's Avatar
    title: i can move side to side but i am unable to scroll up or down when viewing a text message conversation i have to resort to touch screen to scroll up or down

    trackpad also does not scroll up or down on the crackberry app that im using now. also it works when im just searching for different threads

    trackpad works fine other then that

    Sent from my BlackBerry 9900 using Tapatalk
    08-28-12 04:04 PM
  2. RoseBud68's Avatar
    See if a battery pull helps.
    08-28-12 04:37 PM
  3. skyrocket9's Avatar
    try reinstalling the OS if that doesn't work you need a new track pad, if you have warranty take it in. I ordered a trackpad on Amazon its coming this week.

    Sent from my BlackBerry 9900 using Tapatalk
    08-29-12 09:41 AM
  4. William Swartz's Avatar
    We have this with most of our 500 Blackberry 9900 estate. Cannot scroll up or down in calendar or messages. Can scroll everywhere else which shows it is not a HW issue. Have tried different firmware versions etc, no difference
    01-27-13 02:59 PM
  5. Deanig_12's Avatar
    order a new trackpad or take it to a shop to replace it
    01-27-13 03:00 PM
  6. William Swartz's Avatar
    ....replace the trackpad on most of the 500 blackberrys? mmm maybe there is an underlying issue of over 300 of the 500 blackberry s we have have the same trackpad issues where as the other model blackberrys don't? Any other advice?
    01-28-13 03:54 PM
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