title: i can move side to side but i am unable to scroll up or down when viewing a text message conversation i have to resort to touch screen to scroll up or down
trackpad also does not scroll up or down on the crackberry app that im using now. also it works when im just searching for different threads
try reinstalling the OS if that doesn't work you need a new track pad, if you have warranty take it in. I ordered a trackpad on Amazon its coming this week.
We have this with most of our 500 Blackberry 9900 estate. Cannot scroll up or down in calendar or messages. Can scroll everywhere else which shows it is not a HW issue. Have tried different firmware versions etc, no difference
....replace the trackpad on most of the 500 blackberrys? mmm maybe there is an underlying issue of over 300 of the 500 blackberry s we have have the same trackpad issues where as the other model blackberrys don't? Any other advice?