since yesterday the trackpad of my Bold 9900 shows a new behaviour.
When I'm trying to move up and down, for example in the homescreen, the cursor doesn´t move out of the different menu items - it stuck for example in the "All" title. I can´t move down to the icons. Once down with the icons (with the touchscreen) the Trackpad works perfectly.
Anyone has a idea? doesn't seems like a mechanical/electrical problem. Removed the battery for 10 minutes, but didn't helped.
- 07-23-2012, 09:18 PM #2
Since a battery pull didn't fix the problem, you have to consider hardware and software errors. Have you installed any programs or themes or a new OS version? Has you device gotten wet and suffered damage of some kind?
Hello Jeff and Niss63,
Could it really be a hardware problem? Its difficult to explain when its working and when not so I will try to make an example. When I enter the "options"screen I can't scroll up and down the different items like Sounds,Networks, Display and so on. But when I enter into the Network menu, I can scroll up and down absolutly normal! But everytime and in any sub menu of the main options menu- It's crazy.
Its the 7.1 Bundle 561 version. I installed some themes. Yesterday I tryed a wipe, but didn´t helped. Is there a way to reinstall the complete OS? same version of it?
- 07-24-2012, 10:52 AM #7
From what I understand, you didn't actually delete the whole OS, it just went to factory default settings am I right? From here you should just upgrade to a newer OS or if you are more paranoid do a complete system wipe with a program like BBSAK and then install the newer OS.
Yes, you're right. I was looking a little bit in this forum about reinstalling updating the OS. I know that I can download the latest firmware from the blackberry website, but all of this firmwares belong to a carrier - my 9900 was directly from RIM without any branding. Is it possible to get this unbranded version or do I have to choose one from a carrier - What are the differences?
- 07-24-2012, 03:00 PM #9