- 09-06-2011, 05:42 PM #26
okay everyone is considering the negatives a lot but lets consider the positives for a minute.at&t watched when other carriers launched theirs.it was not a perfect launch.people had defects with trackpad,battery life,and much more.this is evident when you come upon bombarded threads by upset folks on cb.not all people were satisfied with their purchase.some even return theirs and decided either to wait for qnx or switched to apple/android.several tmobile customers returned theirs due to not getting uma connection.so at&t didn't want this to happen to to their customers.so they decided to take their time to get it right.i know patience has a thin line for us customers.but do we want to be in the same position as these upset folks?i don't think so.we have been waiting for years so 1 more month wait shouldn't be a problem.but 1 thing customers have a right to know is why and what the delay is for?explain to us at&t why did you do what you did.
- 09-06-2011, 06:05 PM #27
Sorry but AT&T is no more immune from manufacturing issues than other GSM carriers.
That's basically a bunk assumption and there isn't even any evidence supporting that manufacturing changes are being made on a large scale or that AT&T would have a different manufacturing process at all.
They are not waiting to "get it right"...
- CrackBerry Addict
09-06-2011, 06:18 PM #28
- 580 Posts
- 09-06-2011, 06:23 PM #29
- 09-06-2011, 06:39 PM #31
ok if they are not waiting to get it right,then they should have addressed the issue they have at hand.by letting the people know,you are doing yourself a favor.you get to keep your customer base from jumping to other carriers like verizon,sprint,tmobile.if at&t gets it out in september,then for sure the reason wasn't getting the iphone 5 out first.im waiting to get my new phone for a long time too.im also getting impatient.but it doesn't mean i will defect to get it.at&t just needs to answer the call now.its their turn.the day they do this,i can turn on my car and hit up my at&t store.at&t knows the iphone 5 is going to be their gold cash cow but bb customers want theirs as well.android customers a ton of options on at&t and they are going to get the samsung galaxy s 2 which will keep them company for months or years.
- CrackBerry Abuser
09-06-2011, 06:41 PM #32
- 490 Posts
yep i left two lines with att to sprint picked up 2 bolds and my wife and i are as happy as can be. i bought the 9810 on h+ was slower then sprints 3g on my bold i returned it 4 hours later and got my wife her bold. c ya att i wont miss ya.
- 09-06-2011, 06:59 PM #33
That said there are OS differences that carriers will require and at&t's is more stringent than most because of the complexity of the network. Also it's worth noting (for what seems like the 1000th time..) that this device still hasn't passed testing for a variety of reasons but it hasn't been in field testing a month yet and that is normally 6-8 weeks....
Yes I know Kevin and many others here don't want to believe it but the fact is that RIM didn't deliver a device capable of entering field trial on at&t's network until 8/8.
I have stayed largely silent the last week or two as the bashing has just gotten out of control and its largely done by people who haven't the slightest clue what they're talking about. I've watched as people here have posted a plethora of problems with their new devices, many of the same problems field testers have reported to RIM a couple weeks earlier but all that gets ignored...
Yes at&t is a great big company and people like to blame the great big company for everything. Are we perfect, not by a long shot but you know what no one else is either and while I won't defend a lot of dumb things my company does I will defend our field testing process as it has proven time and time again to be the best. Yes that means that sometimes a particular device comes out on our network a little later than on other carriers but generally when we do release it the device is a great deal better than the first one off the shelf....
With that I shall resume my silence for a while...
- 09-06-2011, 07:17 PM #34
- 09-06-2011, 08:37 PM #35
Then port out and get on another network. You're in contract, so eat the ETF or wait it out and leave when you get a chance.
A lot of people forget that Verizon and Sprint never got the 9000 to begin with. Now they have the 99xx and AT&T doesn't. T-mobile has had all these devices, yet they're losing customers every quarter. AT&T has the most customers (as of q2 if wikipedia is to be believed), so they're obviously doing something right.
- 09-06-2011, 08:41 PM #36
Let's forget that some carriers discontinued the 9000 until RIM fixed the bugs. But those who didn't, Yeah, let's upgrade our OS now so we won't have dropped calls, greater stability, improved we browsing, etc etc. Yet AT&T still didn't release with that firmware version.
So to your main point, sorry but AT&T most definitely has the pull to demand a new HW version(Bold 9000) and firmware. There has always been AT&T firmware. Same as some of the other big carriers, it's just the way it is.
I will let you and everyone else know that I voiced my displeasure with the AT&T 9900 blog posts on AT&T. It's ridiculous. I guess nobody has seen any threads with hardware & software problems regarding the 9900. Oh that's right, those that do are just Apple & Android lovers or simply don't know what they're talking about. But they just can't be true...
Bottom line is AT&T released the 9810 first because it has exclusivity. AT&T has had the 9900 in the lab since BBWorld. It didn't go to field until July. It wasn't ready until then, for multiple reasons. Mainly the complexity of the network due to many mergers & acquisitions.
AT&T won't release the 9900 until it's ready to go primetime same as it did with the 9000. I'll bet any of you here anything you want that the AT&T BlackBerry Bold 9900 will run better than your current 9900 on the firmware it released with.....
- 09-06-2011, 08:56 PM #38
- 09-06-2011, 08:58 PM #39
If you want one so bad, buy a Rogers one outright. When your contract is up, or when AT & T releases it, upgrade and sell it BNIB to recoup some or all of your money. I'm up for a renewal with Rogers in December but I walked into a Rogers store on release day and bought one outright because I wanted one and didn't want to wait 4 months. If you can't afford the $600 then maybe you don't NEED one.When your Blackberry lingers, give it 3 fingers! (Alt,Shift,Del)
- 09-06-2011, 08:58 PM #40
- 09-06-2011, 09:08 PM #41
The same way Verizon iPhone 4's more or less have the same issue?
- 09-06-2011, 10:08 PM #42
- CrackBerry Addict
09-06-2011, 10:23 PM #44
- 557 Posts
- 09-06-2011, 11:21 PM #45
- 09-07-2011, 05:47 AM #47
OP that's why US carriers suck
Here in Nigeria, there's nothing like contracts you buy your phone full retail and then insert the SIM cardd of any carrier you want BOOM !!! No need to wait for this carrier to release this phone rubbish.
Posted from my CrackBerry at wapforums.crackberry.com
- 09-07-2011, 05:58 AM #48
The OP is not the first poster who is having a melt down waiting on the 9900 from AT&T. Will not be the last!
Get a Rogers 9900 now and us it on AT&T if you are REALLY desperate. They work fine! AT&T website ever shows my 9900 as a 9900 now instead of unknow device so it is getting closer