[snowindec9]

okay everyone is considering the negatives a lot but lets consider the positives for a minute.at&t watched when other carriers launched theirs.it was not a perfect launch.people had defects with trackpad,battery life,and much more.this is evident when you come upon bombarded threads by upset folks on cb.not all people were satisfied with their purchase.some even return theirs and decided either to wait for qnx or switched to apple/android.several tmobile customers returned theirs due to not getting uma connection.so at&t didn't want this to happen to to their customers.so they decided to take their time to get it right.i know patience has a thin line for us customers.but do we want to be in the same position as these upset folks?i don't think so.we have been waiting for years so 1 more month wait shouldn't be a problem.but 1 thing customers have a right to know is why and what the delay is for?explain to us at&t why did you do what you did.

[papped]

Sorry but AT&T is no more immune from manufacturing issues than other GSM carriers.

That's basically a bunk assumption and there isn't even any evidence supporting that manufacturing changes are being made on a large scale or that AT&T would have a different manufacturing process at all.

They are not waiting to "get it right"...

[FigureThisOut]

Sorry but AT&T is no more immune from manufacturing issues than other GSM carriers.

That's basically a bunk assumption and there isn't even any evidence supporting that manufacturing changes are being made on a large scale or that AT&T would have a different manufacturing process at all.

They are not waiting to "get it right"...

Exactly. I'm not buying this "still in field testing" thing that a certain person on
this site keeps throwing around. This is mostly about AT&T just holding out to
release the next iPhone before they let this thing on the market. Most likely.

[psiclne]

Sorry but AT&T is no more immune from manufacturing issues than other GSM carriers.

That's basically a bunk assumption and there isn't even any evidence supporting that manufacturing changes are being made on a large scale or that AT&T would have a different manufacturing process at all.

They are not waiting to "get it right"...

Totally agree! As much as I respect & appreciate the info that CX & PG throws out at us - I find it hard to believe that at&t has the power to make RIM produce a different batch of phones. Or an OS thats completely different for them.

[Eric Kane]

They're going to lose a lot of customers over this.

[snowindec9]

ok if they are not waiting to get it right,then they should have addressed the issue they have at hand.by letting the people know,you are doing yourself a favor.you get to keep your customer base from jumping to other carriers like verizon,sprint,tmobile.if at&t gets it out in september,then for sure the reason wasn't getting the iphone 5 out first.im waiting to get my new phone for a long time too.im also getting impatient.but it doesn't mean i will defect to get it.at&t just needs to answer the call now.its their turn.the day they do this,i can turn on my car and hit up my at&t store.at&t knows the iphone 5 is going to be their gold cash cow but bb customers want theirs as well.android customers a ton of options on at&t and they are going to get the samsung galaxy s 2 which will keep them company for months or years.

[igotberryfever]

yep i left two lines with att to sprint picked up 2 bolds and my wife and i are as happy as can be. i bought the 9810 on h+ was slower then sprints 3g on my bold i returned it 4 hours later and got my wife her bold. c ya att i wont miss ya.

[phonegeek#AC]

Totally agree! As much as I respect & appreciate the info that CX & PG throws out at us - I find it hard to believe that at&t has the power to make RIM produce a different batch of phones. Or an OS thats completely different for them.

RIM already makes a different batch of phones for T-Mobile and numerous other carriers worldwide.

That said there are OS differences that carriers will require and at&t's is more stringent than most because of the complexity of the network. Also it's worth noting (for what seems like the 1000th time..) that this device still hasn't passed testing for a variety of reasons but it hasn't been in field testing a month yet and that is normally 6-8 weeks....

Yes I know Kevin and many others here don't want to believe it but the fact is that RIM didn't deliver a device capable of entering field trial on at&t's network until 8/8.

I have stayed largely silent the last week or two as the bashing has just gotten out of control and its largely done by people who haven't the slightest clue what they're talking about. I've watched as people here have posted a plethora of problems with their new devices, many of the same problems field testers have reported to RIM a couple weeks earlier but all that gets ignored...

Yes at&t is a great big company and people like to blame the great big company for everything. Are we perfect, not by a long shot but you know what no one else is either and while I won't defend a lot of dumb things my company does I will defend our field testing process as it has proven time and time again to be the best. Yes that means that sometimes a particular device comes out on our network a little later than on other carriers but generally when we do release it the device is a great deal better than the first one off the shelf....

With that I shall resume my silence for a while...


PG

[southflguy]

Kind of like the way AT&T field tested the iPhone 4 that loses bars when you hold it the wrong way? How did that pass testing? Not meant to be sarcastic - serious question. I thought it was widely known that Verizon did the most exhaustive field tests of devices.

RIM already makes a different batch of phones for T-Mobile and numerous other carriers worldwide.

That said there are OS differences that carriers will require and at&t's is more stringent than most because of the complexity of the network. Also it's worth noting (for what seems like the 1000th time..) that this device still hasn't passed testing for a variety of reasons but it hasn't been in field testing a month yet and that is normally 6-8 weeks....

Yes I know Kevin and many others here don't want to believe it but the fact is that RIM didn't deliver a device capable of entering field trial on at&t's network until 8/8.

I have stayed largely silent the last week or two as the bashing has just gotten out of control and its largely done by people who haven't the slightest clue what they're talking about. I've watched as people here have posted a plethora of problems with their new devices, many of the same problems field testers have reported to RIM a couple weeks earlier but all that gets ignored...

Yes at&t is a great big company and people like to blame the great big company for everything. Are we perfect, not by a long shot but you know what no one else is either and while I won't defend a lot of dumb things my company does I will defend our field testing process as it has proven time and time again to be the best. Yes that means that sometimes a particular device comes out on our network a little later than on other carriers but generally when we do release it the device is a great deal better than the first one off the shelf....

With that I shall resume my silence for a while...


PG

[Duvi]

Then port out and get on another network. You're in contract, so eat the ETF or wait it out and leave when you get a chance.

A lot of people forget that Verizon and Sprint never got the 9000 to begin with. Now they have the 99xx and AT&T doesn't. T-mobile has had all these devices, yet they're losing customers every quarter. AT&T has the most customers (as of q2 if wikipedia is to be believed), so they're obviously doing something right.

[Crucial_Xtreme]

RIM already makes a different batch of phones for T-Mobile and numerous other carriers worldwide.

That said there are OS differences that carriers will require and at&t's is more stringent than most because of the complexity of the network. Also it's worth noting (for what seems like the 1000th time..) that this device still hasn't passed testing for a variety of reasons but it hasn't been in field testing a month yet and that is normally 6-8 weeks....

Yes I know Kevin and many others here don't want to believe it but the fact is that RIM didn't deliver a device capable of entering field trial on at&t's network until 8/8.

I have stayed largely silent the last week or two as the bashing has just gotten out of control and its largely done by people who haven't the slightest clue what they're talking about. I've watched as people here have posted a plethora of problems with their new devices, many of the same problems field testers have reported to RIM a couple weeks earlier but all that gets ignored...

Yes at&t is a great big company and people like to blame the great big company for everything. Are we perfect, not by a long shot but you know what no one else is either and while I won't defend a lot of dumb things my company does I will defend our field testing process as it has proven time and time again to be the best. Yes that means that sometimes a particular device comes out on our network a little later than on other carriers but generally when we do release it the device is a great deal better than the first one off the shelf....

With that I shall resume my silence for a while...


PG

Don't sweat it PG. There's no amount of anything that can convince them of anything.

Kind of like the way AT&T field tested the iPhone 4 that loses bars when you hold it the wrong way? How did that pass testing? Not meant to be sarcastic - serious question. I thought it was widely known that Verizon did the most exhaustive field tests of devices.

The same way Verizon iPhone 4's more or less have the same issue?

I'm not doubting what you DO know, I'm just wondering about the things that you dont know. Seeing that I have 1 of these since 1997 - Im sure theres more to it than just the field testing. Seen things from an employee stand point and a CWA Union Steward, I'm willing to guess theres more to it, although I've never been on the wireless side of the house.

Ooo, you have an AT&T badge. You do the AT&T employee badge a dis-service by saying what you just said. I guess you weren't working for AT&T back when the original Bold 9000 was released. All over the world and in Canada, but not on AT&T. Short memory eh?? Let me refresh your memory---> http://crackberry.com/rogers-bold-ow...de-your-os-now

Let's forget that some carriers discontinued the 9000 until RIM fixed the bugs. But those who didn't, Yeah, let's upgrade our OS now so we won't have dropped calls, greater stability, improved we browsing, etc etc. Yet AT&T still didn't release with that firmware version.

So to your main point, sorry but AT&T most definitely has the pull to demand a new HW version(Bold 9000) and firmware. There has always been AT&T firmware. Same as some of the other big carriers, it's just the way it is.

I will let you and everyone else know that I voiced my displeasure with the AT&T 9900 blog posts on AT&T. It's ridiculous. I guess nobody has seen any threads with hardware & software problems regarding the 9900. Oh that's right, those that do are just Apple & Android lovers or simply don't know what they're talking about. But they just can't be true...

Bottom line is AT&T released the 9810 first because it has exclusivity. AT&T has had the 9900 in the lab since BBWorld. It didn't go to field until July. It wasn't ready until then, for multiple reasons. Mainly the complexity of the network due to many mergers & acquisitions.
AT&T won't release the 9900 until it's ready to go primetime same as it did with the 9000. I'll bet any of you here anything you want that the AT&T BlackBerry Bold 9900 will run better than your current 9900 on the firmware it released with.....

[ugahairydawgs]

Exactly. I'm not buying this "still in field testing" thing that a certain person on
this site keeps throwing around. This is mostly about AT&T just holding out to
get some sales for the Torch before they let this thing on the market. Most likely.

Fixed it for you.

[papped]

They're going to lose a lot of customers over this.

Not with the Torch2 sitting at $50 subsidized... They are marketing the T2 to consumers better than any of the other carriers are for any of the other new BB devices.

[satanberry]

If you want one so bad, buy a Rogers one outright. When your contract is up, or when AT & T releases it, upgrade and sell it BNIB to recoup some or all of your money. I'm up for a renewal with Rogers in December but I walked into a Rogers store on release day and bought one outright because I wanted one and didn't want to wait 4 months. If you can't afford the $600 then maybe you don't NEED one.

[papped]

RIM already makes a different batch of phones for T-Mobile and numerous other carriers worldwide.

That said there are OS differences that carriers will require and at&t's is more stringent than most because of the complexity of the network. Also it's worth noting (for what seems like the 1000th time..) that this device still hasn't passed testing for a variety of reasons but it hasn't been in field testing a month yet and that is normally 6-8 weeks....

We've all seen what devices in what software state can and do actually pass field testing on AT&T...

Hence the "stringent" field testing resulting in absolutely nothing...

[Duvi]

Don't sweat it PG. There's no amount of anything that can convince them of anything.

Been preaching the same thing for the longest. People think because it's GSM and/or the same 3G frequencies as Rogers, it should be good to go on AT&T's network.

The same way Verizon iPhone 4's more or less have the same issue?

Didn't they have more issues? Like the wifi issue? I don't keep up with Verizon at all, so I could be wrong.

[tarek307]

AT&T has the 9810 as an exclusive. No other US carriers offer it.
e 9810 is only $49.99 with a new 2-year contract, which is much cheaper than what other US carriers are charging for the 9900/9930 with a new 2-year contract.

9810 lol, its a Torch 9800 with 4G pretty much...plus its not the phone the guy wants... u still have a 9700 so your a bit behind maybe to you the 9810 is an advancement

[southflguy]

Been preaching the same thing for the longest. People think because it's GSM and/or the same 3G frequencies as Rogers, it should be good to go on AT&T's network.

Didn't they have more issues? Like the wifi issue? I don't keep up with Verizon at all, so I could be wrong.

Actually, no. I have two phones. One is Verizon's iPhone and the other is a BB. The Verizon iPhone does not exhibit any issues and I've been using it since it came out.

[T_Touch]

Here's something

http://crackberry.com/petition-dear-...-bold-9900-now

[Duvi]

Actually, no. I have two phones. One is Verizon's iPhone and the other is a BB. The Verizon iPhone does not exhibit any issues and I've been using it since it came out.

Since you didn't have it, it didn't exist

[shadysprings]

I ported from at&t over to Verizon last week to get the 9930. Not only do i love the 9930! but I get reception everywhere. i can't believe I stuck with at&t for all these years.

[Xterra2]

OP that's why US carriers suck
Here in Nigeria, there's nothing like contracts you buy your phone full retail and then insert the SIM cardd of any carrier you want BOOM !!! No need to wait for this carrier to release this phone rubbish.

Posted from my CrackBerry at wapforums.crackberry.com

[greggebhardt]

The OP is not the first poster who is having a melt down waiting on the 9900 from AT&T. Will not be the last!

Get a Rogers 9900 now and us it on AT&T if you are REALLY desperate. They work fine! AT&T website ever shows my 9900 as a 9900 now instead of unknow device so it is getting closer

[david.e.crocker@gmail.com]

RIM already makes a different batch of phones for T-Mobile and numerous other carriers worldwide.

That said there are OS differences that carriers will require and at&t's is more stringent than most because of the complexity of the network. Also it's worth noting (for what seems like the 1000th time..) that this device still hasn't passed testing for a variety of reasons but it hasn't been in field testing a month yet and that is normally 6-8 weeks....

Yes I know Kevin and many others here don't want to believe it but the fact is that RIM didn't deliver a device capable of entering field trial on at&t's network until 8/8.

I have stayed largely silent the last week or two as the bashing has just gotten out of control and its largely done by people who haven't the slightest clue what they're talking about. I've watched as people here have posted a plethora of problems with their new devices, many of the same problems field testers have reported to RIM a couple weeks earlier but all that gets ignored...

Yes at&t is a great big company and people like to blame the great big company for everything. Are we perfect, not by a long shot but you know what no one else is either and while I won't defend a lot of dumb things my company does I will defend our field testing process as it has proven time and time again to be the best. Yes that means that sometimes a particular device comes out on our network a little later than on other carriers but generally when we do release it the device is a great deal better than the first one off the shelf....

With that I shall resume my silence for a while...


PG

Yet, the 9810 came out, running OS7....so it's the device, not the software, correct?

[encryption]

Just got tired of waiting and renewed my contract with T-Mobile. ATT just lost me as a prospective client.