[TailwaggersUSA]

My mail seems to be deleting itself off the BB, but not off the server. I suspect it might be an app that is called Smart Tags, but I can't be sure. Nor can I delete the app. I have a Bold 9930.
Does anyone have any suggestions on how to fix or it they know of any virus that might be effecting it and what the next step will be.
Many thanks,
Marilu

[Phill_UK]

Don't know what your issue is, but I can pretty much guarantee it's not Smart Tags. That has no access to your messages, and is integrated into the OS which is why you can't delete it.

[Phill_UK]

I'm even more certain it's not a virus either
Chances are you're running short of message cache memory, as that's the main cause for disappearing messages. Do you keep a lot of messages on your phone, and have you done a battery pull recently?

[lunaticwithin]

Under message options, how long is your blackberry set to keep messages? The default is 30 days