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  1. mollysnapp's Avatar
    CrackBerry Newbie

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    Thread AuthorThread Author   #1  

    Question Screen won't light up during a call

    This is a recent problem, but whenever a call comes through, the moment I answer it, even if I haven't held it to my ear, the screen goes dark. If I pull the phone away from my ear during a call, the screen won't turn on, so I can't turn the phone on speaker or access an application during a phone call. Only when I end the call does the screen come back. I've tried holding a light to the screen during a call to get the sensor to turn the screen on, but that doesn't work either. What's happening and how can I fix it?
  2. blueyestm's Avatar
    CrackBerry Genius

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    ky swear
    #2  

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    Have you tried hitting the  button to get the screen to come on? You can also just hit the $ key which is your speaker button.
    @blueyestm
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  3. mollysnapp's Avatar
    CrackBerry Newbie

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    Thread AuthorThread Author   #3  

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    Hit what button? Sorry I don't think my computer recognized the symbol. But thank you letting me know about the $, I'll remember that.
  4. 71_340's Avatar
    CrackBerry User

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    28 Posts
    #4  

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    Just push the touchpad and the screen will come on.

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