[ametropia]

My bold 9900 screen is completely unresponsive when flat on a table, which is irritating to have to hold it up all the time, especially for long periods of use.

What is going on?! It's been happening since I can remember but now I'm fed up.

And DON'T tell me to pull the damn battery. I've done that a hundred times for so many issues. I've pulled the battery so many times the damn battery door doesn't latch well anymore (after only two months of use). If I hear that phrase one more time I might just break it in half. It does NOT fix the problem.

I also know that it isn't JUST me, because I've found other bb users with the same issue, yet no one seems to have solved it.

Thoughts?

Edit: trackball and keyboard function when flat, it's just touch response that goes dead.

[greggebhardt]

This has been reported many times and I am not sure if ever resolved. Some devices work and othesr do not when on a table.

[andy_mk3]

I found if you hold a finger against the metal body of the phone, the screen will then work perfectly fine.

[robsteve]

It needs an electrical ground source for the capacitive touch screen to work. Some surfaces do not work as a ground, especially if in a case. As posted above, just touch the phone elsewhere with another finger or part of your hand to create the ground source.

[starchit]

HUH?

If my touch screen ever quit working I would be getting a warranty replacement.

They only time it won't work is when you are touching the screen on a flat surface while wearing rubber gloves. But if you are in contact with the bezel, the touch screen will work; even with rubber gloves.

Sent from my Bold Dakota

[evo666]

I notice this on my phone as well.
When I plug my phone to charge with an older BB charger, the screen would go crazy when I try to tap the screen.