- CrackBerry Newbie
- 4 Posts
screen unresponsive when flat
My bold 9900 screen is completely unresponsive when flat on a table, which is irritating to have to hold it up all the time, especially for long periods of use.
What is going on?! It's been happening since I can remember but now I'm fed up.
And DON'T tell me to pull the damn battery. I've done that a hundred times for so many issues. I've pulled the battery so many times the damn battery door doesn't latch well anymore (after only two months of use). If I hear that phrase one more time I might just break it in half. It does NOT fix the problem.
I also know that it isn't JUST me, because I've found other bb users with the same issue, yet no one seems to have solved it.
Edit: trackball and keyboard function when flat, it's just touch response that goes dead.
- CrackBerry Genius
07-06-2012, 07:44 AM #4
- 2,724 Posts
It needs an electrical ground source for the capacitive touch screen to work. Some surfaces do not work as a ground, especially if in a case. As posted above, just touch the phone elsewhere with another finger or part of your hand to create the ground source.
- CrackBerry Addict
07-06-2012, 09:51 AM #5
- 787 Posts
If my touch screen ever quit working I would be getting a warranty replacement.
They only time it won't work is when you are touching the screen on a flat surface while wearing rubber gloves. But if you are in contact with the bezel, the touch screen will work; even with rubber gloves.
Sent from my Bold Dakota