- CrackBerry Newbie
- 1 Posts
Removing Enterprise Activation on Bold 9900
Using my dad's old work phone, which is a Blackberry Bold 9900. I went to the AT&T store yesterday and they switched my service over to Blackberry. I would like to put my e-mail on the phone, but the "Enterprise Activation" thing comes up. I have tried to wipe the phone to factory settings, I used CrackUtil (I followed step-by-step of how to do both, multiple times, based off of posts in this forum) and neither worked. I'm not afraid of losing any apps or contacts as I have no data on the phone - I just want to get the stupid Enterprise thing off of it! Does anyone know what to do? Thanks!
- 01-30-13, 10:41 PM #3
Did you wipe the IT policy with crackutil?
Gmail can set up as enterprise activation and that's ok... can you be a bit more specific about what's happening? Is it happening as soon as you go to email setup?
Black Z10, White Z10, Black Q10. Z30 coming soon (hopefully).
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- 03-08-13, 01:54 PM #4
I also just did a security wipe on my 9900(bought unlocked in Thailand) to give to my father and when he put in the Bell sim the only option for setting up email is through enterprise activation. Any suggestions to set up a sympatico email account for him?
- CrackBerry Genius
03-08-13, 02:21 PM #5
- 4,023 Posts
If you have the BlackBerry desktop software on a Windows PC, you can use the resettofactory command when starting loader. I am on a Mac just now, so can't check, but from a dos prompt in the folder where loader.exe is, type loader.exe /resettofactory or something similar. The help for loader will list the command and syntax.
- CrackBerry User
11-20-14, 03:26 AM #13
- 96 Posts
Have the same problem. I got a BB 9900, brand new, unlocked. When I put my simcard in it, trying to set it up for my BIS account, after I put in my BB ID, it said "enterprise activation" when I tried to set up my personal email accounts. Wipe did not help, restore to factory settings did not help. The thing is when I check in Device, it says "IT Policy: Disabled". Otherwise, it works as a phone, even BBM works on it, but no email accounts. I cannot use BB Protect, I cannot browse the web through 3G (since the traffic is through Orange's BIS), just through Wi-Fi. Any help would be appreciated. All the best!
- 11-20-14, 05:45 AM #14
When I bought a Bold 9900 off Kijiji, it had an IT policy, which I was not aware of. And I was on a Mac.
After much struggling, I found the following procedure on the net that perfectly.
While this involves the Terminal manipulation which is usally scary, this particular process was no sweat.
Close the BlackBerry Desktop Manager, if it is open.
On the Mac computer, open Terminal.
Type cd /Applications/BlackBerry\ Desktop\ Software.app/Contents/MacOS/ and press ENTER.
Type ./bbdm resettofactory
Note: If the smartphone has a password, type the following command replacing <password> with the password for the smartphone.
./bbdm -password <password> resettofactory
- 11-20-14, 03:46 PM #17
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