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  1. sarahrich's Avatar
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    Thread AuthorThread Author   #1  

    Default Recover internal memory if stuck in reboot loop?

    My friends 9900 is stuck in the reboot loop and she desperatley wants some images off the internal memory, she had not saved them anywhere else and she has tried almost everything. This is the last chance before she sends it to be replaced and the images mean a lot to her, I have her phone with me is there anything I can do to stop it being in the loop and be able to recover her images? Thanks in advance!
    Curve 9300 > Torch 9800 > BlackBerry Z10
  2. Cathyxx724's Avatar
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    #2  

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    have you tried starting it in safe mode?
  3. sarahrich's Avatar
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    How would I do that?
    Curve 9300 > Torch 9800 > BlackBerry Z10
  4. Legal Eagle's Avatar
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    #4  
    Bold 9900 on Vodafone UK running BL Ultimate Hybrid RC21 over O2 .1098 Base and .sfi

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  5. sarahrich's Avatar
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    Thread AuthorThread Author   #5  

    Default

    By reloading the OS will I lose all the things installed on her internal memory?
    Curve 9300 > Torch 9800 > BlackBerry Z10
  6. sarahrich's Avatar
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    Thread AuthorThread Author   #6  

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    It will not load safe mode
    Curve 9300 > Torch 9800 > BlackBerry Z10
  7. sarahrich's Avatar
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    Thread AuthorThread Author   #7  

    Default

    its not looping now its just stuck under the 2nd R of BlackBerRy?
    Curve 9300 > Torch 9800 > BlackBerry Z10

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