Last week I was forced to wipe my BB9900 because the company where I work was switching from Lotus Notes to Outlook. I did that and got everything in place (outlook, contacts and other apps) and everything works well.
The only thing is that when I receive calls the number that is calling doesn�t seem to sync with my contacts. I never see the name of the contact calling me, just his phone number like he is not in my contact list.
From the Home screen on the BlackBerry smartphone, click on Options.
Select Security.
Select Encryption.
Uncheck the box beside Include Contacts.
Click on the menu key and select Save.