1. Helliboy's Avatar
    Last week I was forced to wipe my BB9900 because the company where I work was switching from Lotus Notes to Outlook. I did that and got everything in place (outlook, contacts and other apps) and everything works well.

    The only thing is that when I receive calls the number that is calling doesn�t seem to sync with my contacts. I never see the name of the contact calling me, just his phone number like he is not in my contact list.

    Anybody had this problem?
    09-11-12 01:08 PM
  2. Diok_Mhf's Avatar
    try this:

    From the Home screen on the BlackBerry smartphone, click on Options.
    Select Security.
    Select Encryption.
    Uncheck the box beside Include Contacts.
    Click on the menu key and select Save.
    09-11-12 01:34 PM
  3. Helliboy's Avatar
    That seems to have done it thanks man!
    09-12-12 04:19 PM
  4. craig_za's Avatar
    Hey all,

    I hope you can help. I am not able to uncheck that option as it is grayed out. And I don't want to enable any passwords or encryption.

    Any ideas?

    Thanks in advance.

    Sent from my BlackBerry 9900 using Tapatalk
    09-15-12 12:22 AM
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