Help! I'm at my wit's end (and according to the incompetent staff at my local Verizon stores, they claim they no longer offer Blackberry support ... Whaaaat?!) :confused: In short, I got an ultimatum message from my device (9930, Verizon) that I needed to update to OS7.1 a few weeks ago. Since then, I've had a host of issues -- most I will live with until I can finally rid myself of this satanic device. Unlike other updates, OS7.1 messed up my WiFi set up and deleted all three of my email accounts. I've been able to restore all but the [email protected] one which is becoming an increasingly frustrating issue.
I'm 99% sure I'm using the right password because I often get an error message that the device "cannot connect to blackberry's server". This is a personal device and not connected to any office enterprise server.
Verizon claimed there was a way to fix this on RIM's site, but I haven't found anything and I would rather eat dirt than call RIM which always results in a 2+ hour phone call outsourced to "country du jour" who make the people in the Verizon store look like brain surgeons. :mad:
Has anyone else had this issue after upgrading to OS7.1? Also, this version appears to have a ferocious appetite for data. I was pretty annoyed to see that the update (which I didn't want) used up over half of my month's data allotment. If anyone has tips on how to keep data usage down, please let me know -- I try to connect to my home WiFi when I am there but that doesn't seem to do much good. I can't afford to upgrade my plan right now. Thanks in advance for your guidance! : ):)