1. abid ali mallah's Avatar
    when ever update my bb to 7.1 i get these error plz help me
    after trying desktop manager geting same error plz help
    Attached Thumbnails plz help me about bb 9900 firmware update-b1.jpg   plz help me about bb 9900 firmware update-b2.jpg   plz help me about bb 9900 firmware update-b3.jpg  
    08-17-14 08:28 AM
  2. jaydee5799's Avatar
    This means that your connection to your PC with the USB cable is bad. Try another cable?
    Reboot your PC? Reboot your phone? Sometimes all it takes is a reboot. It can't load a software if the connection is not constant.
    abid ali mallah likes this.
    08-17-14 08:34 AM
  3. abid ali mallah's Avatar
    thanks for quick reply it was every thing ok i was just updating it new version of firmware now its my bb9900 showing error 507 reload s/w i have treid also in laptop but geting same error
    08-17-14 08:52 AM
  4. jaydee5799's Avatar
    507 means it needs an OS. Did you download one to your PC and install it to the PC? Then connect your phone and run the loader.exe

    Black is back, baby. Via my Z30
    abid ali mallah likes this.
    08-17-14 09:02 AM
  5. abid ali mallah's Avatar
    i have done many time before other BB models like 9780 9790 nd its works well but i have 1st time on 9900 blackberry
    yes i have instaled on pc firmware delet vendor.xml file then run loader
    but getting matter on it...
    08-17-14 09:31 AM
  6. abid ali mallah's Avatar
    plz can any one give me help??? idea
    08-18-14 12:27 AM
  7. zocster's Avatar
    I suggest removing all OS, and bbdm from pc, delete all in the shared folder where the os resides.

    Run ccleaner, reboot your pc, reinstall everything. Re do everything again.

    Sent from 2AD743B7 via Tapatalk Pro
    Mr4aces and abid ali mallah like this.
    08-18-14 12:29 AM
  8. abid ali mallah's Avatar
    I suggest removing all OS, and bbdm from pc, delete all in the shared folder where the os resides.

    Run ccleaner, reboot your pc, reinstall everything. Re do everything again.

    Sent from 2AD743B7 via Tapatalk Pro
    i have done every thing plz another way tell me
    when insert my cell phone in pc that time phone gives to time sound of usb conection wehn i rul loader.exe after pressing next loading jvm that time in 1 seconds mobile goes restart
    Last edited by abid ali mallah; 08-18-14 at 02:30 PM.
    08-18-14 01:55 PM
  9. jpvj's Avatar
    Try this:

    Prepare your command line with the command
    Loader /nojvm

    Attach your device via USB and remove the battery.

    Insert the battery and as soon as the red LED is on, press enter (be ready and fast!) on the PC keyboard to run loader and install the OS.



    Posted via CB10
    Mr4aces and abid ali mallah like this.
    08-18-14 03:25 PM
  10. abid ali mallah's Avatar
    Try this:

    Prepare your command line with the command
    Loader /nojvm

    Attach your device via USB and remove the battery.

    Insert the battery and as soon as the red LED is on, press enter (be ready and fast!) on the PC keyboard to run loader and install the OS.



    Posted via CB10
    what kind command where from cmd ??
    08-18-14 03:56 PM
  11. abid ali mallah's Avatar
    thanks for help my dear but one thing tell me when i start apploader.exe for updating os after one step then press finish for 2nd step my phone goes suddenly disconnect from pc during this proces phone goes continue on nd off give usb plug nd unplug sound nd the finely its give error then mobile comes back same position 507

    just tell me why happen this why does not start jvm loading process because mobile goes disconnect suddenly wehn i press for next updating Os ?
    08-19-14 01:30 AM
  12. jpvj's Avatar
    I don't know why it happens. You you have seen JVM 507 or you encounter a reboot loop your OS is corrupted and the ONLY way of recover from this situation is to follow my guide.

    Which part of the steps are you not sure about?
    08-19-14 07:09 AM
  13. jpvj's Avatar
    what kind command where from cmd ??
    There is a similar thread here:
    Blackberry won't turn on! - BlackBerry Support Community Forums

    NB: The path to loader.exe might be a bit different if you are on a 64bit Windows or using a non-English version.
    08-19-14 07:11 AM
  14. abid ali mallah's Avatar
    today i did without betrry nd i get this erorr
    Attached Thumbnails plz help me about bb 9900 firmware update-error.jpg   plz help me about bb 9900 firmware update-errrrrro2.jpg  
    Last edited by abid ali mallah; 08-19-14 at 10:02 AM.
    08-19-14 09:45 AM
  15. abid ali mallah's Avatar
    Thank u soo much for all i have done success my phone is ok now i hope i will get help in future when i will get any trouble love u all for helping me
    08-19-14 02:19 PM

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